
Pick My Laundry Franchise
Laundry franchise: 'starts from' ₹15 L, 250 sq ft. Claims 400+ stores but publishes no locator; returns claims are inconsistent; no fee or royalty published.
About This Listing
Warnings, Oct 2026: (1) The earnings claims conflict: ₹1.7 L a month on a ₹15 L start implies about a 9-month payback and 136% a year, but the page says 18–24 months and 80% (95% in a header); no sample size or store data back them. (2) The '400+ stores, 60+ cities' claim has no store locator behind it; the same site said 350+ stores and 50+ cities in Jun 2026, and its operating-area list has 32 names. (3) The franchisor's latest financials on Tracxn are FY19 (a loss) and its last annual meeting on record is Sep 2019; its 100% subsidiary Guben Laundry Services was struck off. (4) Customer complaints on a consumer-forum site (2017-18) allege late delivery and lost, over-billed, short-weighted and damaged clothes; they are unverified. (5) No franchise fee, royalty, contract term or territory is published.
Source: Pick My Laundry franchise page; Tracxn; web archive captures
Pick My Laundry franchise at a glance (terms checked Oct 2026)
Investment
₹15 L
Partly published by the brand · In line with the category (typical ₹14.13 L–₹19.5 L, median ₹14.75 L, 6 verified brands)
Ongoing take
Not published
Franchise fee
Not published
Payback
18–24 months
Brand's own claim · In line with the category (typical 12 mo–22 mo, median 15 mo, 6 verified brands)
- Franchisor made a loss of ₹0.4 Cr in FY19
- Disputes with franchisees: None found (records checked Oct 2026)
- Company standing: Active and up to date with the registrar
- Believable payback: 18–24-month payback claimed
Outlets
400 (brand claim)
What we couldn't verify
- • Outlet closures
- • Franchisee satisfaction
- • Revenue trend
- • Outlets we could verify
Ask before you sign
- Speak to at least 3 franchisees who have run an outlet for 2+ years and see their actual monthly sales and profit — a franchisor making money doesn't mean its franchisees do.
- Ask for the one-time franchise fee in writing, and whether any part is refundable.
- Ask for the royalty and any marketing-fund fee, and how they're calculated (on sales or profit).
Franchise terms checked against Pick My Laundry's official franchise page on 17 Oct 2026. Figures marked * aren't published by the brand — they come from other published sources or our own estimate, and aren't verified.
Ways to Partner with Pick My Laundry
1 partner model published by the brand. Figures it doesn't publish are left blank.
Store franchise
- Investment
- ₹15 L
- Space
- 250 sq ft – 350 sq ft
- Royalty / margin
- ₹1.7 L a month profit, 80% annual ROI claimed (brand claim)
'Starts from' ₹15 L for a 250 sq ft store; no upper figure. The 250–350 sq ft range comes from a blog post on the brand's site; the franchise page itself says 250 sq ft.
Unit Economics
Brand's own figuresHow Pick My Laundry says an outlet's numbers work. These are illustrations, not guarantees — check them against existing franchisees before you sign.
Store franchise
- Monthly profit claimedNo sales, cost split, sample size or assumptions given
- ₹1.7 L
- Annual ROI claimed ('Investment Details')A header on the same page says 95%
- 80 %
- Annual ROI claimed (header)
- 95 %
- Investment recovery claimed
- 18 – 24 months
- Break-even claimed
- 3 – 4 months
What Pick My Laundry Says You Can Earn
Brand claimPick My Laundry's own claim — no evidence given. These are not FranchiseChuno's estimates or a promise of earnings; ask existing franchisees what they actually make.
- Annual return on investmentYearly profit as a share of the total investment.
- 80% – 95%
- PaybackMonths until cumulative profit equals what you invested.
- 18 months – 24 months
- Operating break-evenMonths until monthly profit turns positive — not the same as getting your money back.
- 3 months – 4 months
- Monthly profit
- ₹1.7 L
The franchise page shows '80%' annual ROI under 'Investment Details' and '95% Annual ROI' in a header. It also shows monthly profit ₹1.7 L, investment recovery 18–24 months and break-even 3–4 months. These do not agree: ₹1.7 L a month on ₹15 L is about 136% a year and a payback near 9 months. No sample size, store sales or franchisee data are given.
Reputation & News
1 red flag to checkWhat the press, courts and real franchisees or customers have said about Pick My Laundry — summarised by us, with every source linked.
- Customer view· Apr 2017–Nov 2018
Consumer-forum complaints (2017-18): late delivery, over-billed weight, damaged and missing clothes
Six posts on consumercomplaints.in: an Apr 2017 complaint of unprofessional service and a 48-hour delivery promise missed; a Sep 2017 post saying 3.6 kg of clothes was billed as 7.6 kg and delivery was late; a Dec 2017 post saying a ₹4,200 jacket came back with cut marks after 8 days; an Apr 2018 post saying a ₹9,000 silk saree was soaked in water instead of dry-cleaned; an Oct 2018 post saying 15 kg of clothes returned as 14.1 kg; and a Nov 2018 post saying a dry-clean blazer never came back (refund of ₹3,500 sought). The forum does not verify posts and these are old; we found no recent complaints.
Source: consumercomplaints.in - Customer view· Oct 2026★ 4/5 · 3,080 ratings
Play Store: 4.0 out of 5 from about 3,080 reviews (customer app)
The 'Pick My Laundry' Android app, linked from the brand's site, shows 4.0 on the Play Store with 3.08K reviews and 1 lakh+ downloads (Oct 2026). These are customers, not franchisees.
Source: Google Play - In the news· 25 Nov 2016
Inc42 (Nov 2016): first offline store in Gurugram, aimed at a franchise model
Inc42 reported the start-up opened its first offline store at a Gurugram society, with coin-operated machines and steam ironing, 'aimed at creating a franchise model' and cutting last-mile logistics costs. It cited over 15,000 app downloads across Delhi, Gurugram and Noida.
Source: Inc42 - In the news· 1 Nov 2016
Inc42 (Nov 2016): undisclosed funding from Kedar Lele and GHV Accelerator
The start-up raised an undisclosed amount; earlier, GHV Accelerator's programme gave $100,000 seed funding for 20% equity in Aug 2015. Planned use: more offline stores and NCR expansion.
Source: Inc42
Services listed
From Pick My Laundry's home page (Oct 2026).
- Laundry (wash and fold)
- Dry cleaning
- Steam iron
- Shoe cleaning
- Carpet cleaning
- Alterations and repairs
- Free pick-up and delivery with 48-hour turnaround
Source: Pick My Laundry website
Key Terms at Pick My Laundry
The clauses that shape day-to-day running and your exit — read these before the fee.
Funding options
Bank loan
Bank loans (no bank named) · Not stated
The franchise page lists 'Complete Bank Loan Support': documentation, project report and bank coordination. No tie-up, loan size or rate is published.
Legal & Contract Summary
Key contract terms at a glance — read before you sign.
Agreement Type
Not specifiedContract Duration
—Renewal Available
—Territory Exclusivity
—Non-Compete Clause
—Exit Clause
—About the Brand
Brand USP
A pick-up-and-drop laundry app brand (since 2015) selling franchises that 'start from' ₹15 L for a 250 sq ft store.
Why invest in Pick My Laundry?
Pick My Laundry by the Numbers
Source marked on each figure400+ (Jun 2026 the same site said 350+; no store list published)
Stores · Oct 2026
Brand claim60+ claimed; home page lists 32 operating areas
Cities · Oct 2026
Brand claim4 claimed; site names India, Bahrain and Oman
Countries · Oct 2026
Brand claim4.0 from 3.08K reviews
Android app rating · Oct 2026
Independent30
Employees (Tracxn, public source) · Sep 2026
IndependentCompany Financials
Brand-level, publicly reportedThe franchisor's own company health — separate from what a single franchise outlet earns.
Total funding raised
$300K+
Employees (Sep 2026)
30
Notable investors
Source: Tracxn
A profitable franchisor doesn't mean profitable franchisees. These are the company's numbers, not an outlet's. A franchisor can grow on fees and supplies while outlets struggle — talk to existing franchisees and see their accounts before you decide.
Company Health Check
What Pick My Laundry's franchisor company has filed with the registrar and the courts — the checks a lawyer would run before you sign.
- Status with the registrar
- Active
- Last AGM
- 30 Sep 2019
- Paid-up capital
- ₹5 L
- Auditor
- A V V & Associates
- Brand trademark
- Not checked: IP India's register needs a CAPTCHA, so the mark 'Pick My Laundry' was not searched (Oct 2026)
Group companies
- Guben Laundry Services Private LimitedSubsidiary · 100%
Source: MCA data via Tracxn; Indian Kanoon (checked Oct 2026)
Full company recordsFinancials year by year, registered details, leadership and timelineShowHide
Company Profile
The legal entity behind the brand, its leadership, and its official channels.
- Registered name
- PML Solutions Private Limited
- Company type
- Private Limited Company
- CIN
- U74120DL2015PTC280480
- Incorporated
- 20 May 2015
- Headquarters
- Gurugram, Haryana
Leadership
- BBhupender BeniwalCo-Founder and CEO (per Tracxn)
Social presence
Company details source: MCA data via Tracxn
Pick My Laundry Timeline
Jan 2015
Service starts in Delhi, the site says
The site's timeline (Dec 2023 capture) lists Delhi Jan 2015, Gurgaon May 2015, Noida Oct 2016, Jaipur and Lucknow Feb 2020, Rajkot Mar 2022, Hyderabad Jun 2022.
SourceMay 2015
PML Solutions Pvt Ltd incorporated
SourceNov 2016
First offline store opens in Gurugram
Inc42 reported it as a step towards a franchise model; coin-operated machines and a steam-ironing facility. The brand's own blog dates its offline entry to 2018, with more than 10 franchises in the first three months.
SourceJun 2026
Franchise site says 350+ stores, 50+ cities
SourceOct 2026
Franchise site says 400+ stores, 60+ cities
FranchiseChuno Analysis
Our analysis of verified dataHow Pick My Laundry looks once the numbers are checked side by side.
- •Investment in line with the Home & Personal Services medianMidpoint ₹15 L vs a category median of ₹14.8 L across brands on FranchiseChuno.
- ✓Brand operating for 11 yearsFounded in 2015. The brand doesn't state when franchising began.
- !1 red flag in the news or public discussionSee Reputation & News below, and ask the brand to address each one.
Data completeness
55%
- ✓ Terms checked against the brand's own page
- ✓ Published investment (not an estimate)
- â—‹ Franchise fee
- â—‹ Royalty
- ✓ ROI or payback claim
- â—‹ Agreement term
- ✓ Training details
- â—‹ Outlet cities verified
- â—‹ Company financials
- ✓ Legal entity
- ✓ News & public opinion checked
Ask Before You Sign
Questions tailored to what Pick My Laundry does and doesn't publish.
- 1Speak to at least 3 franchisees who have run an outlet for 2+ years and see their actual monthly sales and profit — a franchisor making money doesn't mean its franchisees do.
- 2Ask for the one-time franchise fee in writing, and whether any part is refundable.
- 3Ask for the royalty and any marketing-fund fee, and how they're calculated (on sales or profit).
- 4Ask for the agreement term, renewal fee and exit or transfer terms.
- 5Ask whether you get an exclusive territory, and how large it is.
- 6Ask the brand to respond to each red flag listed under Reputation & News.
- 7Have a lawyer review the franchise agreement before paying anything.
- 8Visit 2–3 existing outlets and speak to their owners without the brand present.
Running the outletSpace, staff, launch steps, training, support and who does whatShowHide
Operations Required
What you'll need on the ground to run this franchise day-to-day.
Area Required
250 - 350 sq ft
Staff Needed
—
Setup Time
—
Owner Involvement
—
Best Locations
Not published
Business Type
Not published
Training & Support
What the brand provides to help you launch and run your franchise.
Operations Manual
Step-by-step playbook for running the outlet
Supply Chain Support
Vendor sourcing, inventory & logistics
Technology / POS
Billing, inventory, and management software
Marketing Support
National & local marketing campaigns
Launch Support
Pre-opening setup and grand-opening assistance
Ongoing Field Support
Regular visits and operational coaching
Training Programme
Ongoing Support
What Pick My Laundry franchisees say
We haven't yet heard from enough Pick My Laundry franchisees to show anything. We publish totals once 3 or more people who run an outlet have answered and we've called each one to check.
I run a Pick My Laundry outlet — share how it wentFrequently Asked Questions
What is the total investment for a Pick My Laundry franchise?
What return does Pick My Laundry say a franchise makes?
How long does Pick My Laundry say it takes to recover the investment?
When does a Pick My Laundry outlet break even?
What training does Pick My Laundry provide?
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