F
FranchiseChuno
Sign InCreate AccountList Your Franchise
HiCare

HiCare Franchise

Home & Personal ServicesEst. 1994Vikhroli West, Mumbai, Maharashtra

HiCare doesn't franchise: a Rentokil PCI-owned pest-control company that services homes through its own staff. FY25 revenue ₹85.6 Cr.

About This Listing

HiCare does not offer franchises. Its website (checked 10 Oct 2026) has no franchise, partner or dealer page, and its About page says it uses no third parties or contractors: every technician who visits a home is its own employee. A franchise enquiry form that sat on its site from 2017 to early 2021 (Wayback Machine) has been removed and never carried any terms. Since Apr 2024 HiCare has been owned by Rentokil PCI, Rentokil Initial's Indian pest-control company.

Source: HiCare About page and site map (Oct 2026); Wayback Machine copies of hicare.in/franchise (2017–2019) and /franchisee (2020–Jan 2021)

HiCare franchise at a glance (terms checked Oct 2026)

Not franchising in IndiaTerms checked Oct 2026

Investment

Not franchising

Ongoing take

Not published

Franchise fee

Not published

Payback

Not published

FranchiseChuno ScoreNot scored — not taking franchisees
  • Legal or regulatory action on record — see Reputation & News
  • Disputes with franchisees: None found (records checked Oct 2026)
  • Profit or loss: Profit of ₹4.5 Cr in FY25
  • Company standing: Active and up to date with the registrar

Franchisor strength isn't franchisee profit — check real outlet numbers.

Outlets

Not published

What we couldn't verify

  • • Outlet closures
  • • Franchisee satisfaction
  • • Revenue trend
  • • Outlets we could verify

Ask before you sign

  1. Get written confirmation that HiCare is taking franchisees at all before paying anything — see the note at the top of this page.
  2. Ask for the one-time franchise fee in writing, and whether any part is refundable.
  3. Ask for the royalty and any marketing-fund fee, and how they're calculated (on sales or profit).

Franchise terms checked against HiCare's official About page (no franchise page exists) on 10 Oct 2026. Figures marked * aren't published by the brand — they come from other published sources or our own estimate, and aren't verified.

Reputation & News

2 red flags to check

What the press, courts and real franchisees or customers have said about HiCare — summarised by us, with every source linked.

  • Customer view· 2024-02-10

    27 consumer complaints (2016–2024)

    ConsumerComplaints.in lists 21 complaints under 'Hicare Pest Control' and 6 under 'Hicare'. The newest (Feb 2024) alleges a termite treatment failed and the customer had to buy a ₹700 mosquito repellent before a technician would return; another (2019) describes AMC visits not done.

    Source: ConsumerComplaints.in
  • Legal / regulatory· 2019-01-16

    EPF Organisation writ petition against HiCare (2018)

    The Employees' Provident Fund Organisation's Central Board of Trustees filed a writ petition against HiCare Services Pvt Ltd in the Bombay High Court in 2018. The only order we found (Jan 2019) adjourned it; its subject and outcome are not public.

    Source: Bombay High Court order via Indian Kanoon
  • In the news· 2024-04-02

    Rentokil buys HiCare through PCI

    Rentokil Initial announced in Apr 2024 that PCI, its Indian pest-control company, would acquire HiCare, described as India's second-largest pest-control company with 30 branches, over 1,000 employees and about ₹80 Cr annualised revenue.

    Source: Rentokil Initial news release
  • employee_opinion★ 4/5 · 226 ratings

    Employees rate it 4.0/5

    AmbitionBox rating for Hicare Services from 226 employee reviews.

    Source: AmbitionBox
Show 1 more
  • Legal / regulatory· 2026-08-13

    HiCare's suits against similarly named businesses

    HiCare has filed commercial intellectual-property suits against businesses trading as 'Hi Care Cleaning' (Bombay HC, 2026, in settlement talks in Aug 2026) and 'Golden Hicare Pest Management' (Bombay HC, 2019). The orders don't state the claims. Check that any 'HiCare' offer comes from HiCare Services Pvt Ltd itself.

    Source: Bombay High Court orders via Indian Kanoon

Services HiCare offers

  • Cockroach control (4D treatment, with ant control)
  • General pest control
  • Termite control
  • Mosquito control
  • Bedbug control
  • Rodent control
  • Wood-borer control
  • Fly control
  • Bird netting

Source: HiCare About page and site menu

Legal & Contract Summary

Key contract terms at a glance — read before you sign.

Agreement Type

Not specified

Contract Duration

—

Renewal Available

—

Territory Exclusivity

—

Non-Compete Clause

—

Exit Clause

—

About the Brand

Brand USP

A Mumbai pest-control company dating to 1994 (Godrej Hi-Care) that services homes with its own employees, now part of Rentokil PCI.

Parent CompanyRentokil PCI (PCI Pest Control Pvt Ltd), majority-owned by Rentokil Initial
HeadquartersVikhroli West, Mumbai, Maharashtra
HiCare is a Mumbai pest-control company that treats homes and businesses for cockroaches, termites, mosquitoes, bedbugs, rodents, wood borers and birds. It traces its name to 1994, when Godrej bought the household-insecticide firm Transelektra and renamed it Godrej Hi-Care; it was later owned by ISS (2009) and the private-equity fund True North (2014). In Apr 2024 Rentokil Initial's Indian business, PCI Pest Control, bought it; Rentokil said HiCare then had 30 branches, over 1,000 employees and annualised revenue of about ₹80 Cr. Filings show FY25 revenue of ₹85.6 Cr (down 2%) and a net profit of ₹4.48 Cr. HiCare does not franchise. Its website has no franchise or partner page, and its About page says every technician is its own employee, with no third parties or contractors. A franchise enquiry form it ran from 2017 to early 2021 has been taken down and never published a fee, investment or terms. HiCare itself offers no franchise of any kind. What to watch: HiCare has filed intellectual-property suits against businesses using similar names, including 'Hi Care Cleaning' (Bombay High Court, 2026, in settlement talks) and 'Golden Hicare Pest Management' (2019). Filings via Tracxn also show 46 late GST filings in FY25 and 25 in FY26, and ₹1.87 L owed to small (MSME) suppliers for more than 45 days in Oct 2025–Mar 2026. Labour filings show its payroll falling from 1,228 in Aug 2024 to 362 in Aug 2025, and its latest filed headcount is 559 (Mar 2026, via Tracxn), well below the 1,100+ its careers page still claims. The EPF Organisation brought a writ petition against HiCare in the Bombay High Court in 2018; we could not find how it ended. Customers have posted 27 complaints on ConsumerComplaints.in (2016–2024), including missed AMC visits and a failed termite treatment; employees rate it 4.0/5 on AmbitionBox (226 reviews).

Why invest in HiCare?

- HiCare does not sell franchises; its About page says it uses no third parties or contractors (Oct 2026). - Filings show HiCare Services Pvt Ltd earned ₹85.6 Cr revenue and ₹4.48 Cr net profit in FY25 (MCA via Tracxn). - Rentokil Initial's Indian business, PCI Pest Control, bought 100% of HiCare in Apr 2024 (Rentokil release; MCA via Tracxn).

HiCare by the Numbers

Source marked on each figure

30 lakh+

Homes served · Oct 2026

Brand claim

300+

Corporate clients served · Oct 2026

Brand claim

30

Branches at the time of the Rentokil deal · Apr 2024

Brand claim

1,100+ in 30+ cities

Employees on its careers page · Oct 2026

Brand claim

559 (Mar 2026); labour filings 1,228 (Aug 2024) → 362 (Aug 2025)

Employees in filings · Mar 2026

Company filing

Works with

Airportsbankswarehousespharmaceuticalhospitality and food businesses (categories named by HiCare; no client names)

Company Financials

Brand-level, publicly reported

The franchisor's own company health — separate from what a single franchise outlet earns.

Revenue (FY25)

₹85.56 Cr

Net profit (FY25)

₹4.48 Cr

Total funding raised

$3.5M+

Employees (Mar 2026 (HiCare Services Pvt Ltd, via Tracxn); labour filings showed 1,228 in Aug 2024 and 362 in Aug 2025)

559

Notable investors

ISSTrue North (India Value Fund IV)Godrej family membersBrand CapitalEnsemble Fund

A profitable franchisor doesn't mean profitable franchisees. These are the company's numbers, not an outlet's. A franchisor can grow on fees and supplies while outlets struggle — talk to existing franchisees and see their accounts before you decide.

Company Health Check

What HiCare's franchisor company has filed with the registrar and the courts — the checks a lawyer would run before you sign.

Status with the registrar
Active
Annual filings
Up to date
Last AGM
30 Sep 2025
Paid-up capital
₹85.56 Cr
Brand trademark
Registered — 'HiCare' word mark, class 37 (pest control and cleaning services), application 3602278 filed 29 Jul 2017, valid to 29 Jul 2027 (QuickCompany mirror of IP India)

Group companies

  • PCI Pest Control Private Limited (Rentokil PCI)Holding company · 100%
  • Rentokil Initial plcHolding company

Source: MCA data via Tracxn (Active, compliant, last AGM 30 Sep 2025, 1 open charge, 25 late GST filings in FY26 and some MSME dues outstanding over 45 days); Indian Kanoon; no insolvency found for HiCare or its parent PCI Pest Control (checked Oct 2026)

Full company recordsFinancials year by year, registered details, leadership and timelineShow

HiCare Financials Over Time

Figures for the brand / the parent company, from filed or reported accounts.

FY25
₹85.56 Cr
Profit ₹4.48 Cr
FY25
₹676.76 Cr▲ 691%
Profit ₹17.48 Cr

Source: MCA filing for HiCare Services Pvt Ltd via Tracxn (revenue down 2% on FY24) · MCA filing for parent PCI Pest Control Pvt Ltd (Rentokil PCI) via Tracxn

A profitable franchisor doesn't mean profitable franchisees. These are the company's numbers, not an outlet's. A franchisor can grow on fees and supplies while outlets struggle — talk to existing franchisees and see their accounts before you decide.

Company Profile

The legal entity behind the brand, its leadership, and its official channels.

Registered name
HiCare Services Private Limited
Company type
Private Limited Company
CIN
U29294MH1993PTC072222
Incorporated
31 May 1993
Headquarters
Vikhroli West, Mumbai, Maharashtra

Leadership

  • AA. MahendranManaging director under Godrej (1994) and when True North acquired HiCare (2014), per HiCare's history; current role not stated

Social presence

LinkedInFacebookX

Company details source: MCA master data via Tracxn

HiCare Timeline

  1. 1987

    Transelektra launches GoodKnight and Hit household insecticides

    HiCare's own history starts here.

  2. 1993

    HiCare Services Pvt Ltd's entity incorporated (31 May 1993)

    Source
  3. 1994

    Godrej buys Transelektra and renames it Godrej Hi-Care

  4. 2009

    Danish group ISS acquires HiCare

  5. 2014

    PE fund True North acquires HiCare with A. Mahendran

  6. 2017–Jan 2021

    A franchise enquiry form appears on hicare.in, later removed

    No fee, investment or terms were ever published on it.

    Source
  7. Apr 2024

    Rentokil Initial, through PCI Pest Control, acquires HiCare

    Source

FranchiseChuno Analysis

Our analysis of verified data

How HiCare looks once the numbers are checked side by side.

  • ✓The franchisor company is profitableIts latest filed accounts show a net profit. That's the franchisor's money, not yours: a profitable franchisor doesn't mean its franchisees make money. Check real outlet numbers before you invest.
  • ✓Brand operating for 32 yearsFounded in 1994. The brand doesn't state when franchising began.
  • !2 red flags in the news or public discussionSee Reputation & News below, and ask the brand to address each one.

Data completeness

45%

  • ✓ Terms checked against the brand's own page
  • ✓ Published investment (not an estimate)
  • ○ Franchise fee
  • ○ Royalty
  • ○ ROI or payback claim
  • ○ Agreement term
  • ○ Training details
  • ○ Outlet cities verified
  • ✓ Company financials
  • ✓ Legal entity
  • ✓ News & public opinion checked

Ask Before You Sign

Questions tailored to what HiCare does and doesn't publish.

  1. 1Get written confirmation that HiCare is taking franchisees at all before paying anything — see the note at the top of this page.
  2. 2Ask for the one-time franchise fee in writing, and whether any part is refundable.
  3. 3Ask for the royalty and any marketing-fund fee, and how they're calculated (on sales or profit).
  4. 4Ask for the agreement term, renewal fee and exit or transfer terms.
  5. 5Ask whether you get an exclusive territory, and how large it is.
  6. 6Ask the brand to respond to each red flag listed under Reputation & News.
  7. 7Have a lawyer review the franchise agreement before paying anything.
  8. 8Visit 2–3 existing outlets and speak to their owners without the brand present.
Running the outletSpace, staff, launch steps, training, support and who does whatShow

Operations Required

What you'll need on the ground to run this franchise day-to-day.

Area Required

—

Staff Needed

—

Setup Time

—

Owner Involvement

Full-time

Best Locations

Not published

Business Type

Not published

Training & Support

What the brand provides to help you launch and run your franchise.

Training Cost

Covered by franchisor

Operations Manual

Step-by-step playbook for running the outlet

Not published

Supply Chain Support

Vendor sourcing, inventory & logistics

Not published

Technology / POS

Billing, inventory, and management software

Not published

Marketing Support

National & local marketing campaigns

Not included

Launch Support

Pre-opening setup and grand-opening assistance

Not published

Ongoing Field Support

Regular visits and operational coaching

Not published

What HiCare franchisees say

We haven't yet heard from enough HiCare franchisees to show anything. We publish totals once 3 or more people who run an outlet have answered and we've called each one to check.

I run a HiCare outlet — share how it went

Similar Home & Personal Services Franchises

View All