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Naturals Salon

Naturals Salon Franchise

Beauty & SalonChennai, Tamil Nadu

Chennai-based salon chain; franchise route open, investment and royalty not published. Locator lists 742 salons, mostly in the south; 36-48 month payback claimed.

Naturals Salon franchise at a glance (terms checked Oct 2026)

Taking franchiseesModels: Unit · OtherTerms checked Oct 2026

Investment

About Rs 50 lakh per store*

Reported by Outlook Business, 2 Mar 2018, Mar 2018

Ongoing take

Not published

Franchise fee

Not published

Payback

36–48 months

Brand's own claim · In line with the category (typical 24 mo–36 mo, median 32 mo, 5 verified brands)

* Not verified — the brand doesn't publish this; the figure comes from other published sources or FranchiseChuno's estimate (see "Reported elsewhere" and "Our estimates" below). Real numbers can differ.

69Strong · provisionalFranchiseChuno Score · 62% of data verified
  • Legal or regulatory action on record — see Reputation & News
  • Disputes with franchisees: None found (records checked Oct 2026)
  • Profit or loss: Profit of ₹4.6 Cr in FY23
  • Revenue trend: +338% revenue FY22→FY23

Franchisor strength isn't franchisee profit — check real outlet numbers.

Outlets

742 verified

Brand claims 1,000

What we couldn't verify

  • • Outlet closures
  • • Franchisee satisfaction
  • • Network growth
  • • Ongoing take

Ask before you sign

  1. Speak to at least 3 franchisees who have run an outlet for 2+ years and see their actual monthly sales and profit — a franchisor making money doesn't mean its franchisees do.
  2. Ask for the one-time franchise fee in writing, and whether any part is refundable.
  3. Ask for the royalty and any marketing-fund fee, and how they're calculated (on sales or profit).

Franchise terms checked against Naturals Salon's official franchise page on 25 Oct 2026. Figures marked * aren't published by the brand — they come from other published sources or our own estimate, and aren't verified.

Ways to Partner with Naturals Salon

5 partner models published by the brand. Figures it doesn't publish are left blank.

Unit franchise

Naturals Salon (franchise)

Royalty / margin
Not published
Who it suits
Not published. The page says over 400 women entrepreneurs run Naturals salons; a 2018 Outlook Business profile says Naturals began franchising only to women after reaching 500 salons.

Terms (investment, fee, royalty, area) are not published.

Partner model

Naturals Ayur

Royalty / margin
—
Who it suits
—

Listed on the franchise page as an Ayurvedic wellness format with an 'Enquire Now' button; no terms published.

Partner model

Naturals BAE

Royalty / margin
—
Who it suits
—

Listed on the franchise page as a retail beauty destination format; no terms published.

Partner model

Naturals Beauty Academy

Royalty / margin
—
Who it suits
—

Listed on the franchise page as a training academy format; no terms published.

Partner model

Nails 'n Beyond

Royalty / margin
—
Who it suits
—

Listed on the franchise page as a nail-art format; no terms published.

Reported Elsewhere

Not verified

Naturals Salon doesn't publish these figures. Other sources have reported them, so they're here to give you a rough idea only. They may be out of date or wrong, and the real numbers can differ a lot — get them from the brand in writing before you decide.

Cost of one store (2018)Reported by Outlook Business, 2 Mar 2018, Mar 2018 · Reported as 'Rs.50 lakh' per store, with costs varying 10-15% by location. Eight years old; Naturals does not publish a current figure.
About Rs 50 lakh per store*
Time to recover the investment (2018)Reported by Outlook Business, 2 Mar 2018, Mar 2018 · Company statements to the magazine; the franchise page now claims 36-48 months.
Over 30 months; about 6 months to break even (up to a year)*

Unit Economics

Brand's own figures

How Naturals Salon says an outlet's numbers work. These are illustrations, not guarantees — check them against existing franchisees before you sign.

Franchise salon

Payback period (brand claim)Franchise page headline 'ROI in 36 - 48 months'; no assumptions or sample size given.
36 – 48 months

What Naturals Salon Says You Can Earn

Brand claim

Naturals Salon's own claim — no evidence given. These are not FranchiseChuno's estimates or a promise of earnings; ask existing franchisees what they actually make.

PaybackMonths until cumulative profit equals what you invested.
36 months – 48 months

Claim vs evidence

The same measure from other sources. Franchisee figures are their own reports (shown only once at least 3 have reported); figures marked * aren't verified. Only franchisee and third-party figures affect the Score — never our own estimate.

Payback — Naturals Salon's claim36–48 months
  • Reported by Outlook Business, 2 Mar 2018, Mar 201830 months*Claim more cautious

The franchise page headlines this as 'ROI in 36 - 48 months'; that is a payback period (months to recover the investment), so it is recorded as payback. No sample size, outlet profit or revenue figure is published.

Reputation & News

2 red flags to check

What the press, courts and real franchisees or customers have said about Naturals Salon — summarised by us, with every source linked.

  • regulatory· 2024-05-08

    CARE rates the operating company B- with the issuer not cooperating

    CARE Ratings' 8 May 2024 release keeps a CARE B-; Stable rating on Rs 5.91 crore of bank facilities in the 'issuer non-cooperating' category because the company did not supply monitoring information or pay surveillance fees. CARE says the rating rests on limited information and users should be cautious. CARE's history in the same release shows B+ (issuer not cooperating) on 23 Dec 2021 and B- from 14 Feb 2023.

    Source: CARE Ratings
  • Legal / regulatory· 2025-07-09

    Provident-fund recovery proceedings (2020, 2025) and a tax-tribunal order on under-booked franchise fees (2023)

    The Madras High Court heard the company's challenges to provident-fund recovery orders in 2020 (instalment plan for about Rs 49.44 lakh of undisputed dues, bank attachment lifted) and 2025 (the section 7A order stands; a review order set aside for want of a hearing). In a separate Income Tax Appellate Tribunal order (16 Feb 2023, AY 2014-15), the tribunal confirmed an addition for franchise fees stated in agreements with 44 franchise entities but not booked (Rs 70.68 lakh over FY2009-10 to FY2013-14), which the company's managing director had offered as undisclosed income after a tax search. These concern the company's dues and accounts, not any franchisee's outlet.

    Source: Madras High Court via Indian Kanoon
  • In the news· 2018-03-02

    Outlook Business profile: women-only franchising, co-investment ended, 80% of outlets profitable (company claim)

    The 2 Mar 2018 profile reports the company's own figures: 80% of outlets profitable, 10% breaking even, no store shut, about Rs 50 lakh per store, and franchising only to women after 500 salons. It also quotes analysts saying growth would not be exponential. Figures are the company's, now eight years old.

    Source: Outlook Business
  • In the news· 2023-11-29

    Reliance Retail's reported 49% stake talks with Naturals' operating company were called off (Nov 2023)

    Outlook Business (4 Nov 2022) reported, citing the Economic Times, that Reliance Retail would take about 49%; the CEO said it had not yet done so. M&A Critique (29 Nov 2023), citing the Economic Times, reported the talks were called off over valuation, and the CEO said both sides agreed to withdraw. We found no report of a completed deal.

    Source: M&A Critique Magazine (citing Economic Times); Outlook Business, Nov 2022
Show 1 more
  • Franchisee view· 2026

    Franchise owners quoted on Naturals' own franchise page

    Four owner testimonials selected by Naturals praise brand value and support; one adds there were 'some flaws'. Brand-published, not independent evidence.

    Source: Naturals franchise page (the brand's own site)

Key Terms at Naturals Salon

The clauses that shape day-to-day running and your exit — read these before the fee.

Other terms
The franchise page publishes no agreement term, renewal, exit, territory, supply or fee terms. A 2018 Outlook Business profile says that if a franchisee cannot run a loss-making salon, Naturals takes it over, and that earlier co-investment franchisees have mostly bought Naturals out.

Funding options

Financing

Not named · Up to Rs 40 lakh

The franchise page lists 'Financial Support: Business Loan Upto INR 40 lakhs'; the lender, rate and conditions are not published.

Legal & Contract Summary

Key contract terms at a glance — read before you sign.

Agreement Type

Not specified

Contract Duration

—

Renewal Available

—

Territory Exclusivity

—

Non-Compete Clause

—

Exit Clause

—

Who Can Apply for Naturals Salon

Conditions the brand sets for partners, and the licences the business needs.

  • Entry criteria: Not published (franchise page publishes no space, capital, experience or location criteria)Preferred

About the Brand

Brand USP

Chennai salon chain whose locator lists 742 salons; its franchise page highlights women entrepreneurs.

HeadquartersChennai, Tamil Nadu
Naturals Salon is a Chennai-headquartered salon chain run by Naturals Salon Private Limited (CIN U96020TN2009PTC072074), which a 2024 CARE Ratings release names as Groom India Salon and Spa Private Limited. Its homepage claims 1,000+ salons in India, UAE, Qatar, Sri Lanka and Singapore; its own About page says 750+ and its franchise page says 800. Its salon locator data lists 742 entries in India on 26 Oct 2026 (about 730 distinct addresses), so the headline claim is about 1.3 times what the locator shows. Tamil Nadu has 340 of them, then Karnataka (98), Telangana (81), Andhra Pradesh (76) and Kerala (52). The franchise page invites enquiries and says over 400 women entrepreneurs already run Naturals salons. It claims an 'ROI in 36 - 48 months' (a payback period), help arranging a business loan of up to Rs 40 lakh, training, and marketing and IT support. It publishes no investment, franchise fee, royalty, area, agreement term or territory terms. Outlook Business reported in 2018 that a store cost about Rs 50 lakh, took about six months to break even and over 30 months to recover the investment, and that Naturals had stopped its earlier co-investment model; that figure is eight years old. The page also lists related formats (Naturals Ayur, BAE, Beauty Academy, Nails 'n Beyond) without any terms. What to watch: no cost or royalty is published, so you cannot compare the 36-48 month claim to anything. CARE rated the company B- (issuer not cooperating) in May 2024 on the best available information, and it reported a loss in FY22 (operating income Rs 9.30 crore, profit after tax -Rs 3.99 crore) before Rs 40.75 crore of operating income and a Rs 4.57 crore profit in FY23. The same note says the company 'owns' 663 salon and service centres in India and 3 in Sri Lanka under the Naturals name, without saying how many are franchised. Court records show provident-fund recovery disputes (2020, 2025) and an income-tax appeal (decided Feb 2023) in which the tribunal confirmed an addition because franchise fees recorded in agreements with 44 franchise entities exceeded what the company booked (about Rs 70.68 lakh over FY2009-10 to FY2013-14, which its managing director had offered as undisclosed income after a tax search). These concern the company's accounts and dues, not any franchisee's outlet. A franchisor's accounts say nothing about what an outlet earns, so ask existing franchisees for real outlet numbers.

Why invest in Naturals Salon?

- Its salon locator data lists 742 salons (26 Oct 2026), 340 in Tamil Nadu, so the network is concentrated in the south. - Naturals says it supports franchisees with training, IT and billing software, marketing and help arranging a loan of up to Rs 40 lakh. - CARE's May 2024 release records FY23 operating income of Rs 40.75 crore and a profit after tax of Rs 4.57 crore for the franchisor, after a loss in FY22.

Naturals Salon by the Numbers

Source marked on each figure

742 rows (about 730 distinct addresses), all in India; 7 rows could not be matched to a state in the data file

Salon locator entries · 26 Oct 2026

Store locator

1,000+ in India, UAE, Qatar, Sri Lanka and Singapore

Salons claimed on the homepage · Oct 2026

Brand claim

Over 400 on the franchise page; target of 1,000+ by 2029

Women entrepreneurs claimed · Oct 2026

Brand claim

3,000 outlets by the end of 2029 (About and franchise pages: 'opening 3000 new outlets'; Outlook Business gave 3,000 salons by 2020 in 2018)

Stated target · Oct 2026

Brand claim

663 in India and 3 in Sri Lanka, under the Naturals name; franchised vs company-run split not given

Salon and service centres the company says it owns (CARE, May 2024) · May 2024

Independent

Naturals Salon Outlet Network

By state · 26 Oct 2026

  • Tamil Nadu340
  • Karnataka98
  • Telangana81
  • Andhra Pradesh76
  • Kerala52
  • Odisha18
  • Uttar Pradesh13
  • West Bengal11
  • Puducherry9
  • Maharashtra7
  • Jharkhand6
  • Madhya Pradesh6

+ 6 more

By format · 26 Oct 2026

Naturals Signature Salon (locator title): 4 outlets · 26 Oct 2026 · naturals.in

Cities with Outlets

Show all 41 cities
Visakhapatnam, Andhra PradeshVijayawada, Andhra PradeshGuntur, Andhra PradeshItanagar, Arunachal PradeshPatna, BiharGaya, BiharRaipur, ChhattisgarhBhilai, ChhattisgarhBilaspur, ChhattisgarhJamshedpur, JharkhandRanchi, JharkhandBangalore, KarnatakaMysuru, KarnatakaMangaluru, KarnatakaHubballi, KarnatakaKochi, KeralaThiruvananthapuram, KeralaKozhikode, KeralaThrissur, KeralaBhopal, Madhya PradeshIndore, Madhya PradeshMumbai, MaharashtraNagpur, MaharashtraBhubaneswar, OdishaCuttack, OdishaMadurai, Tamil NaduTiruchirappalli, Tamil NaduSalem, Tamil NaduCoimbatore, Tamil NaduChennai, Tamil NaduHyderabad, TelanganaWarangal, TelanganaLucknow, Uttar PradeshKanpur, Uttar PradeshAgra, Uttar PradeshGhaziabad, Uttar PradeshKolkata, West BengalSiliguri, West BengalDelhi, DelhiJammu, Jammu and KashmirPuducherry, Puducherry

Cities with Outlets

41 cities
Has an outlet
Major city, no outlet listed
Click a city to explore

Company Health Check

What Naturals Salon's franchisor company has filed with the registrar and the courts — the checks a lawyer would run before you sign.

Status with the registrar
Active
Last AGM
30 Sep 2024
Paid-up capital
₹1.66 Cr
Brand trademark
Not searched on IP India. A 2016 Madras High Court suit (CS 548 of 2016) cites 'NATURALS' trade mark registration no. 1414842 (class 42) as the plaintiffs' (the founder and the company). The suit was dismissed for non-prosecution on 4 Jul 2019 because the plaintiffs did not appear, so the court did not rule on the mark.

Group companies

  • Naturals Training Centre Private LimitedGroup company
  • Naturals Home Services Private LimitedGroup company
  • Naturals Wellness Private LimitedGroup company
  • Naturals Beauty Salon India Private LimitedGroup company

Source: CARE Ratings press release (8 May 2024); Tofler company page (updated 19 Aug 2026); Madras High Court orders (21 May 2020, 9 Jul 2025); ITAT Chennai order (16 Feb 2023). Tofler charges tab (Jan and Mar 2025). No MCA master data and no FY24+ accounts were read. (checked Oct 2026)

Full company recordsFinancials year by year, registered details, leadership and timelineShow

Naturals Salon Financials Over Time

Figures for the brand, from filed or reported accounts.

FY22
₹9.3 Cr
Loss ₹3.99 Cr
FY23
₹40.75 Cr▲ 338%
Profit ₹4.57 Cr

Source: CARE Ratings press release, 8 May 2024 (company then named Groom India Salon and Spa Pvt Ltd): total operating income Rs 9.30 crore, PAT -Rs 3.99 crore, PBILDT -Rs 1.61 crore · CARE Ratings press release, 8 May 2024: total operating income Rs 40.75 crore, PAT Rs 4.57 crore, PBILDT Rs 11.45 crore

A profitable franchisor doesn't mean profitable franchisees. These are the company's numbers, not an outlet's. A franchisor can grow on fees and supplies while outlets struggle — talk to existing franchisees and see their accounts before you decide.

Company Profile

The legal entity behind the brand, its leadership, and its official channels.

Registered name
Naturals Salon Private Limited
Company type
Private limited company (unlisted)
CIN
U96020TN2009PTC072074
Incorporated
24 Jun 2009
Headquarters
Chennai, Tamil Nadu

Leadership

  • VVeena KumaravelFounder (About page: 'Founded by K. Veena'); director (DIN 02349268 per Tofler)
  • CC. K. KumaravelCo-founder and Chief Executive Officer (About page; joined 2004); the tax tribunal order calls him Managing Director

Social presence

InstagramFacebookYouTubeLinkedInX

Company details source: Tofler company page (a registry mirror; no MCA master data read). Tofler's page for the former CIN U93090TN2009PTC072074 (Groom India Salon and Spa Private Limited) opens the same record, and CARE Ratings (May 2024) and Madras High Court / ITAT orders use the Groom India name (one order says it was 'formerly Venus Spa and Solutions Pvt. Ltd.'). The rename itself was not read on MCA.

Naturals Salon Timeline

  1. 2009

    Naturals Salon Private Limited incorporated (as Venus Spa and Solutions, later Groom India Salon and Spa)

    Incorporation date 24 Jun 2009 per Tofler; former names per Madras High Court and ITAT orders.

    Source
  2. 2018

    Franchising limited to women entrepreneurs; co-investment model ended

    Outlook Business (2 Mar 2018) says franchising went women-only after 500 salons and that nearly all co-invested franchisees had bought Naturals out.

    Source
  3. Nov 2022 - Nov 2023

    Reliance Retail's reported 49% stake talks called off

    Outlook Business (4 Nov 2022) reported the talks; M&A Critique (29 Nov 2023, citing the Economic Times) reported they were called off over valuation.

    Source
  4. 2029Announced plan

    Target of 3,000 salons, 1,000+ women entrepreneurs and 50,000 jobs

    Naturals' 'Vision 2029' on its About page.

FranchiseChuno Analysis

Our analysis of verified data

How Naturals Salon looks once the numbers are checked side by side.

  • •Investment below the Beauty & Salon medianMidpoint ₹0 L vs a category median of ₹72.5 L across brands on FranchiseChuno.
  • ✓Outlet claim matches its store locator742 outlets on its own store locator (26 Oct 2026 (locator data file lists 742 rows, about 730 distinct addresses; 738 titled 'Naturals Salon' or 'Naturals Salon & Spa' style, 4 titled 'Naturals Signature Salon'; India only)), in line with the 1,000 it claims.
  • !2 red flags in the news or public discussionSee Reputation & News below, and ask the brand to address each one.

Data completeness

55%

  • ✓ Terms checked against the brand's own page
  • ✓ Published investment (not an estimate)
  • â—‹ Franchise fee
  • â—‹ Royalty
  • â—‹ ROI or payback claim
  • â—‹ Agreement term
  • ✓ Training details
  • ✓ Outlet cities verified
  • â—‹ Company financials
  • ✓ Legal entity
  • ✓ News & public opinion checked

Ask Before You Sign

Questions tailored to what Naturals Salon does and doesn't publish.

  1. 1Speak to at least 3 franchisees who have run an outlet for 2+ years and see their actual monthly sales and profit — a franchisor making money doesn't mean its franchisees do.
  2. 2Ask for the one-time franchise fee in writing, and whether any part is refundable.
  3. 3Ask for the royalty and any marketing-fund fee, and how they're calculated (on sales or profit).
  4. 4Ask for the agreement term, renewal fee and exit or transfer terms.
  5. 5Ask whether you get an exclusive territory, and how large it is.
  6. 6Ask the brand to respond to each red flag listed under Reputation & News.
  7. 7Have a lawyer review the franchise agreement before paying anything.
  8. 8Visit 2–3 existing outlets and speak to their owners without the brand present.
Running the outletSpace, staff, launch steps, training, support and who does whatShow

Operations Required

What you'll need on the ground to run this franchise day-to-day.

Area Required

—

Staff Needed

—

Setup Time

—

Owner Involvement

—

Best Locations

Not published

Business Type

Not published

Training & Support

What the brand provides to help you launch and run your franchise.

Training Cost

Covered by franchisor

Operations Manual

Step-by-step playbook for running the outlet

Not published

Supply Chain Support

Vendor sourcing, inventory & logistics

Not published

Technology / POS

Billing, inventory, and management software

Not published

Marketing Support

National & local marketing campaigns

Not included

Launch Support

Pre-opening setup and grand-opening assistance

Not published

Ongoing Field Support

Regular visits and operational coaching

Not published

Who Does What

Per franchisor

How Naturals Salon splits the work between the brand and you, as the brand describes it.

Naturals Salon

Handled centrally by the brand

  1. 1

    Financial support

    Business loans of up to ₹40 lakh.

  2. 2

    Operations support

    Continuous operations support.

  3. 3

    Marketing & technology

    Digital marketing, PR, and IT and POS billing software.

  4. 4

    Training

    By experts in L'Oréal and Wella product lines.

Training Programme

Naturals says recruits are trained by industry experts versed in L'Oreal and Wella product lines, and that it runs an in-house academy (franchise page, 2026; Outlook Business, 2018).

Ongoing Support

Naturals says it provides ongoing operations support, digital marketing, PR assistance, and IT and POS billing software (franchise page).

What Naturals Salon franchisees say

We haven't yet heard from enough Naturals Salon franchisees to show anything. We publish totals once 3 or more people who run an outlet have answered and we've called each one to check.

I run a Naturals Salon outlet — share how it went

Frequently Asked Questions

How long does Naturals Salon say it takes to recover the investment?
Naturals Salon states a payback of 36–48 months — the time for cumulative profit to equal the initial investment, as the brand claims it.
What training does Naturals Salon provide?
Naturals says recruits are trained by industry experts versed in L'Oreal and Wella product lines, and that it runs an in-house academy (franchise page, 2026; Outlook Business, 2018).

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