MakeMyTrip Franchise
Franchisee-owned MakeMyTrip holiday and travel stores: 108 stores (Mar 2026), 5-year non-exclusive term, est. ₹12–25 L investment.
MakeMyTrip franchise at a glance (terms checked Sept 2026)
Investment
₹12 L - ₹25 L*
Estimate — not published by the brand
Ongoing take
Commission
Franchise fee
No franchise fee
Onboarding (sign-up) fee applies (amount not disclosed) · Store fit-out to MakeMyTrip's standard design applies (amount not disclosed)
Payback
Not published
* Not verified — the brand doesn't publish this; the figure comes from other published sources or FranchiseChuno's estimate (see "Reported elsewhere" and "Our estimates" below). Real numbers can differ.
- Outlet network shrank from 146 (Active franchisees, start of 2023) to 108 (Franchisee-owned stores, 31 Mar 2026)
- Legal or regulatory action on record — see Reputation & News
- Disputes with franchisees: None found (records checked Sep 2026)
- Profit or loss: Profit of ₹815.1 Cr in FY25
- Revenue trend: +27% revenue FY24→FY25
Franchisor strength isn't franchisee profit — check real outlet numbers.
Outlets
129 verified
Brand claims 108
What we couldn't verify
- • Outlet closures
- • Franchisee satisfaction
- • Buying freedom
- • Investment published
Ask before you sign
- Speak to at least 3 franchisees who have run an outlet for 2+ years and see their actual monthly sales and profit — a franchisor making money doesn't mean its franchisees do.
- Get a written, itemised cost breakdown — the brand hasn't published one.
- Ask for every upfront payment in writing — deposit, onboarding, equipment or stock — and which parts are refundable.
Franchise terms checked against MakeMyTrip's official franchise page on 27 Sept 2026. Figures marked * aren't published by the brand — they come from other published sources or our own estimate, and aren't verified.
Investment Breakdown
Per franchisorRegion-specific; amount not published. Paid before signing the agreement.
Furniture, fixtures, equipment and signage put in by the partner; cost not published.
MakeMyTrip doesn't disclose the amount of any of these charges.
Model your own numbers in our calculator
Open the ROI calculator* Breakdown as published by MakeMyTrip. MakeMyTrip confirms 2 charges without disclosing the amount — get it in writing before you pay.
Our Estimates
FranchiseChuno estimateMakeMyTrip doesn't publish these, so here is our best read of the market and how we got there. They are our estimates, not the brand's figures — use them to plan, then confirm the real numbers in writing.
All-in cost to open a MakeMyTrip holiday store
₹12–25 L*
A 300–500 sq ft high-street or mall-front unit: fit-out to MakeMyTrip's standard design at about ₹1,500–2,500 per sq ft (₹4.5–12.5 L), IT and furniture ₹1–2 L, rent deposit of 3–6 months (₹1–3 L), the unpublished region-specific onboarding fee (assumed ₹2–4 L) and 6 months of salaries and rent for 2–3 staff until commissions build (₹3–5 L).
Unit-economics model · Sep 2026
Commission income of a typical store
₹1.5–4 L a month*
Assumes ₹30–60 L of monthly bookings, mostly holiday packages, at an effective commission of about 5–7% to the store (flights earn far less, packages more). MakeMyTrip publishes neither commission rates nor store sales; a store below this range struggles to cover rent and 2–3 salaries.
Analyst judgement · Sep 2026
Reputation & News
3 red flags to checkWhat the press, courts and real franchisees or customers have said about MakeMyTrip — summarised by us, with every source linked.
- In the news· Mar 2023
Franchise network smaller than the 2023 target
In March 2023 MakeMyTrip said it had started the year with 146 active franchisees and aimed to reach 220 by year-end to serve customers in the top 100+ cities. Its FY2026 annual report counts 108 franchisee-owned stores as of 31 March 2026, below both figures.
Source: Business Standard - Legal / regulatory· Oct 2022
CCI penalty for anti-competitive hotel-platform practices
In October 2022 the Competition Commission of India fined MakeMyTrip-Goibibo ₹223.48 Cr, finding that price-parity conditions and an arrangement with OYO led to rival hotel chains being delisted. The order also directed fair, non-discriminatory platform access for hotels. MakeMyTrip and redBus India appealed to the NCLAT in Nov 2022; the appeal is pending and enforcement of the penalty is stayed after a 10% deposit (Form 20-F, FY2026).
Source: SCC Online - Customer view· Sep 2026★ 1.2/5 · 2,350 ratings
Online customer reviews are largely negative
MakeMyTrip's claimed Trustpilot profile rates it 1.2/5 across about 2,350 reviews. Recurring complaints are hard-to-reach customer service, delayed or reduced refunds, booking errors and cancellation charges; a minority report refunds eventually processed.
Source: Trustpilot - In the news· Jul 2026
MakeMyTrip's Indian arm files for a domestic IPO
MakeMyTrip's annual report says its Indian operating company, MakeMyTrip (India) Limited, confidentially filed a pre-filed draft prospectus with SEBI on 17 July 2026 for a listing on Indian exchanges. The Indian company would remain a subsidiary after the offer.
Source: MakeMyTrip Form 20-F (FY2026)
Show 3 moreShow fewer
- In the news· Sep 2026
Indian company's FY25 profit below an FY24 lifted by a one-off tax credit
Filings compiled by Tracxn show MakeMyTrip (India) Ltd's FY25 revenue rose 27% to ₹6,948 Cr and EBITDA rose 40% to ₹1,104 Cr, while profit came in at ₹815 Cr against ₹1,571 Cr in FY24. FY24 profit exceeded EBITDA, in line with the one-time recognition of $126.1 million of deferred tax assets that MakeMyTrip's annual report records for Q4 FY24, so the fall reflects that one-off tax item rather than weaker operations. The company lost money every year from FY19 to FY22.
Source: Tracxn — company filings - In the news· May 2026
Group profit fell in FY2026 on convertible-note interest, not operations
MakeMyTrip Limited's FY2026 profit was $51.7 million against $95.3 million a year earlier, mainly because interest on the $1,437.5 million of convertible notes due 2030 (raised to buy back Trip.com's shares) rose by $74.4 million and foreign-exchange losses grew. Operating results rose 30% to $156.0 million. The notes stay outstanding until 2030, so the interest cost recurs; the pattern continued in Apr–Jun 2026, when quarterly profit was $9.1 million against $25.8 million.
Source: MakeMyTrip Q4 FY2026 earnings release (6-K) - Franchisee view· Sep 2026
Partner testimonials published by MakeMyTrip
MakeMyTrip's franchise page quotes a Malad partner who joined in 2013 and opened two stores in five years, and a Banjara Hills partner (joined 2020) who praises the quotation and booking tools. These are brand-published, not independently collected.
Source: MakeMyTrip franchise page (brand-published testimonials) (the brand's own site)
What a MakeMyTrip store sells
- Holiday packages (the main product)
- Flights
- Domestic and international hotels
- Corporate bookings
- Cruises
- Forex
Source: MakeMyTrip franchise page
Key Terms at MakeMyTrip
The clauses that shape day-to-day running and your exit — read these before the fee.
- Renewal
- Renewal happens every 5 years from the date of onboarding, as per the agreement and business policy.
- Territory
- Franchise agreements are non-exclusive, with a limited, revocable licence to use MakeMyTrip's platform for five years (FY2026 Form 20-F).
- Selling the franchise
- If the franchisee exits, the MakeMyTrip franchise can't be sold by the franchisee.
- Other terms
- Every store gets sales targets tied to customer retention, average transaction value and overall profitability.
- Other terms
- The store must run as a commercial establishment in a high-footfall area, not from home; the main owner-operator must personally qualify.
Legal & Contract Summary
Key contract terms at a glance — read before you sign.
Agreement Type
Franchisee-Owned, Franchisee-Operated
Contract Duration
5 yearsRenewal Available
YesTerritory Exclusivity
—Non-Compete Clause
—Exit Clause
—Who Can Apply for MakeMyTrip
Conditions the brand sets for partners, and the licences the business needs.
- Education: Formal education with good working knowledge of EnglishRequired
- Local network: In-depth knowledge of the local area and contacts with businesses, influential people and social organisationsRequired
- Track record: Proven success in a sales, marketing or service role; able to lead a teamRequired
- Background: No criminal record or behavioural problemsRequired
- Travel experience: Not requiredPreferred
- Legal form: Sole proprietorship, partnership or limited company; the main owner-operator must qualify firstRequired
- Premises: Commercial premises in a high-footfall area; not home-basedRequired
About the Brand
Brand USP
A walk-in MakeMyTrip store selling holidays, flights, hotels, cruises and forex on MakeMyTrip's booking platform.
Why invest in MakeMyTrip?
MakeMyTrip by the Numbers
Source marked on each figure108 across India
Franchisee-owned stores · Mar 2026
Company filing129
Franchise store locator listings · Sep 2026
Store locator56,900+
Registered travel agents · Mar 2026
Company filing$1,044.0 million
FY2026 revenue (group, IFRS) · FY2026
Company filing$51.7 million
FY2026 profit (group, IFRS) · FY2026
Company filingNasdaq (MMYT) since August 2010
Listed
Company filing5 years, non-exclusive, renewed every 5 years
Agreement
Company filingMakeMyTrip Outlet Network
Outlet count over time
- Jan 2023146
Active franchisees, start of 2023 · business-standard.com
- Mar 2026108
Franchisee-owned stores, 31 Mar 2026 · sec.gov
These counts come from different sources — brand claims, press reports and store locators — so they aren't a like-for-like series. Treat the brand's own claims as the upper end.
By channel · Sep 2026
Franchise store locator listings: 129 outlets · Sep 2026 · makemytrip.com
Cities with Outlets
Show all 57 citiesHide the city list
Company Financials
Brand-level, publicly reportedThe franchisor's own company health — separate from what a single franchise outlet earns.
Revenue (FY25)
₹6947.77 Cr
Net profit (FY25)
₹815.11 Cr
Total funding raised
$39.0M+
Employees (Mar 2026)
5,507
Notable investors
Source: Tracxn — MakeMyTrip (India) Ltd standalone filings, FY25
Source: Tracxn — MakeMyTrip, funding and headcount (Sep 2026); headcount from MakeMyTrip's FY2026 Form 20-F
A profitable franchisor doesn't mean profitable franchisees. These are the company's numbers, not an outlet's. A franchisor can grow on fees and supplies while outlets struggle — talk to existing franchisees and see their accounts before you decide.
Company Health Check
What MakeMyTrip's franchisor company has filed with the registrar and the courts — the checks a lawyer would run before you sign.
- Status with the registrar
- Active
- Annual filings
- Up to date
- Last AGM
- 30 Sep 2025
- Paid-up capital
- ₹403.54 Cr
- Auditor
- B S R & Co. LLP
Group companies
- MakeMyTrip Limited (Mauritius)Holding company
- Savaari Car Rentals Pvt LtdSubsidiary · 66%
- Quest 2 Travel.com India Pvt LtdSubsidiary · 100%
- Hotelcloud Services Pvt LtdSubsidiary · 100%
- Simplotel Technologies Pvt LtdAssociate · 33.99%
Source: Tracxn — MCA filings for MakeMyTrip (India) Ltd (compliance status as of 27 Jul 2026; pulled 27 Sep 2026) (checked Jul 2026)
Full company recordsFinancials year by year, registered details, leadership and timelineShowHide
MakeMyTrip Financials Over Time
Figures for the brand, from filed or reported accounts.
Source: Tracxn — MakeMyTrip (India) Ltd (MCA filings, standalone)
A profitable franchisor doesn't mean profitable franchisees. These are the company's numbers, not an outlet's. A franchisor can grow on fees and supplies while outlets struggle — talk to existing franchisees and see their accounts before you decide.
Company Profile
The legal entity behind the brand, its leadership, and its official channels.
- Registered name
- MakeMyTrip (India) Limited
- Company type
- Public Limited (unlisted subsidiary of Nasdaq-listed MakeMyTrip Limited)
- CIN
- U63040HR2000PLC090846
- Incorporated
- 13 Apr 2000
- Headquarters
- Gurugram, Haryana
Leadership
- DDeep KalraFounder, Group Chairman & Chief Mentor
- RRajesh MagowCo-Founder & Group CEO
- MMohit KabraGroup Chief Operating Officer
Company details source: Tracxn — company filings
MakeMyTrip Timeline
2000
Operations begin
Founded by Deep Kalra to serve Indians in the US booking US–India air travel; MakeMyTrip (India) incorporated in April 2000.
SourceSep 2005
India website launched
MakeMyTrip enters the Indian market.
SourceAug 2010
Nasdaq IPO
MakeMyTrip Limited completes its initial public offering.
Source2013
Earliest franchise partner on record
A Malad franchise partner quoted by MakeMyTrip joined in 2013.
Jan 2017
Acquires ibibo Group
Adds Goibibo and redBus.
SourceOct 2022
CCI penalty
₹223.48 Cr fine on MakeMyTrip-Goibibo over hotel-platform practices.
SourceMar 2023
Franchise expansion plan
146 active franchisees at the start of 2023; target of 220 by year-end.
SourceMar 2026
108 franchise stores
108 franchisee-owned travel stores and 56,900+ registered travel agents.
SourceJul 2026
Indian IPO filing
MakeMyTrip (India) Limited confidentially files a pre-filed draft prospectus with SEBI.
SourceDec 2023Announced plan
Target of 220 franchise stores
MakeMyTrip said in Mar 2023 it aimed to reach 220 franchisees by the end of 2023; its FY2026 report shows 108 stores.
Source
FranchiseChuno Analysis
Our analysis of verified dataHow MakeMyTrip looks once the numbers are checked side by side.
- ✓The franchisor company is profitableIts latest filed accounts show a net profit. That's the franchisor's money, not yours: a profitable franchisor doesn't mean its franchisees make money. Check real outlet numbers before you invest.
- ✓Brand operating for 26 yearsFounded in 2000. The brand doesn't state when franchising began.
- ✓Outlet claim matches its store locator129 outlets on its own store locator (Sep 2026), in line with the 108 it claims.
- !3 red flags in the news or public discussionSee Reputation & News below, and ask the brand to address each one.
Data completeness
64%
- ✓ Terms checked against the brand's own page
- ○ Published investment (not an estimate)
- ○ Franchise fee
- ○ Royalty
- ○ ROI or payback claim
- ✓ Agreement term
- ✓ Training details
- ✓ Outlet cities verified
- ✓ Company financials
- ✓ Legal entity
- ✓ News & public opinion checked
Ask Before You Sign
Questions tailored to what MakeMyTrip does and doesn't publish.
- 1Speak to at least 3 franchisees who have run an outlet for 2+ years and see their actual monthly sales and profit — a franchisor making money doesn't mean its franchisees do.
- 2Get a written, itemised cost breakdown — the brand hasn't published one.
- 3Ask for every upfront payment in writing — deposit, onboarding, equipment or stock — and which parts are refundable.
- 4Ask exactly how your margin or commission is calculated, when it's paid, and whether the brand can change it.
- 5Ask whether you get an exclusive territory, and how large it is.
- 6Ask the brand to respond to each red flag listed under Reputation & News.
- 7Have a lawyer review the franchise agreement before paying anything.
- 8Visit 2–3 existing outlets and speak to their owners without the brand present.
Running the outletSpace, staff, launch steps, training, support and who does whatShowHide
Operations Required
What you'll need on the ground to run this franchise day-to-day.
Area Required
—
Staff Needed
—
Setup Time
—
Owner Involvement
—
Best Locations
Not published
Business Type
Not published
From First Call to Launch
MakeMyTrip's onboarding process, step by step.
- 1
Enquiry and screening
A MakeMyTrip business manager discusses requirements and checks that the owner-operator meets the selection criteria.
- 2
Documentation
Once requirements match, MakeMyTrip starts the documentation process.
- 3
Onboarding fee and agreement
The partner pays the region-specific onboarding (sign-up) fee and signs the franchise agreement.
- 4
Initial training
The partner begins initial training.
- 5
Store opening
Inauguration is planned once staff are selected and trained, pre-opening marketing is done, statutory approvals are in place and the site meets MakeMyTrip guidelines.
Training & Support
What the brand provides to help you launch and run your franchise.
Operations Manual
Step-by-step playbook for running the outlet
Supply Chain Support
Vendor sourcing, inventory & logistics
Technology / POS
Billing, inventory, and management software
Marketing Support
Branding and marketing assistance, sales and marketing support aimed at raising store footfall, and local sales support.
Launch Support
Pre-opening setup and grand-opening assistance
Ongoing Field Support
Regular visits and operational coaching
Who Does What
Per franchisorHow MakeMyTrip splits the work between the brand and you, as the brand describes it.
MakeMyTrip
Handled centrally by the brand
- 1
Store design
Standard store design plan for furniture, fixtures, equipment and signage.
- 2
Technology and systems
Booking technology, technical support, and back-office, reservations, inventory and accounting systems, plus a dashboard to monitor the business.
- 3
Training
Initial training after signing, then regular training and access to market insights.
- 4
Sales and marketing
Branding and marketing assistance, local sales support, field support visits and regional and annual franchise meetings.
- 5
Relationship manager
A dedicated relationship manager and a dashboard to monitor the business.
You (franchisee)
Your local responsibilities
- 1
Premises and fit-out
Run the store as a commercial establishment in a high-footfall area (home-based operation is not allowed) and put in the standard fixtures and signage.
- 2
Hit sales targets
Meet allocated sales targets tied to customer retention, average transaction value and profitability.
- 3
Local marketing
Promote the outlet in the local community and implement MakeMyTrip marketing programmes.
- 4
Staff and compliance
Recruit and manage trained staff, maintain the premises and meet reporting requirements.
Training Programme
Ongoing Support
What MakeMyTrip franchisees say
We haven't yet heard from enough MakeMyTrip franchisees to show anything. We publish totals once 3 or more people who run an outlet have answered and we've called each one to check.
I run a MakeMyTrip outlet — share how it wentFrequently Asked Questions
What is the total investment for a MakeMyTrip franchise?
What training does MakeMyTrip provide?
Can I sell my MakeMyTrip franchise if I want to exit?
Do I get an exclusive territory?
How does a MakeMyTrip franchisee earn money?
Is MakeMyTrip's franchise network growing?
Is the Indian franchisor company financially healthy?
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