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Kaff Appliances

Kaff Appliances Franchise

Home Improvement & BuildingEst. 2007Gurugram, Haryana

Kitchen-appliance brand appointing brand-store dealers and distributors; terms unpublished. FY25 revenue ₹184 Cr; 77 locator outlets.

Kaff Appliances franchise at a glance (terms checked Oct 2026)

Dealers / distributors onlyModels: Dealer · Distributor · OtherTerms checked Oct 2026

Investment

₹15 L - ₹35 L*

Estimate — not published by the brand · incl. fit-out, stock, rent deposit, working capital · excl. land

Ongoing take

No royalty — you earn a margin

Franchise fee

No franchise fee

Payback

Not published

* Not verified — the brand doesn't publish this; the figure comes from other published sources or FranchiseChuno's estimate (see "Reported elsewhere" and "Our estimates" below). Real numbers can differ.

63Fair · provisionalFranchiseChuno Score · 54% of data verified
  • Legal or regulatory action on record — see Reputation & News
  • Disputes with franchisees: None found (records checked Oct 2026)
  • Profit or loss: Profit of ₹3.7 Cr in FY25
  • Company standing: Active and up to date with the registrar

Franchisor strength isn't franchisee profit — check real outlet numbers.

Outlets

77 verified

What we couldn't verify

  • • Outlet closures
  • • Franchisee satisfaction
  • • Outlet claim matches reality
  • • Network growth

Ask before you sign

  1. Speak to at least 3 franchisees who have run an outlet for 2+ years and see their actual monthly sales and profit — a franchisor making money doesn't mean its franchisees do.
  2. Get a written, itemised cost breakdown — the brand hasn't published one.
  3. Ask for every upfront payment in writing — deposit, onboarding, equipment or stock — and which parts are refundable.

Franchise terms checked against Kaff's official business enquiry page on 3 Oct 2026. Figures marked * aren't published by the brand — they come from other published sources or our own estimate, and aren't verified.

Ways to Partner with Kaff Appliances

3 partner models published by the brand. Figures it doesn't publish are left blank.

Dealership

Exclusive brand store

Partner-run KAFF showroom (e.g. Dolphin Enterprises in Bengaluru, Vihaan Goyal Gallery in Hyderabad). KAFF publishes no investment, area, fee or margin.

Distributorship

Dealership / distribution

Multi-brand dealers and distributors also stock KAFF; terms not published.

Partner model

Service franchise

Listed as an option on KAFF's business-enquiry form; scope and terms not published.

Our Estimates

FranchiseChuno estimate

Kaff Appliances doesn't publish these, so here is our best read of the market and how we got there. They are our estimates, not the brand's figures — use them to plan, then confirm the real numbers in writing.

  • Exclusive brand store, 400–800 sq ft

    ₹15–35 L*

    KAFF publishes no figure. Assumes 400–800 sq ft of rented retail space; fit-out at ₹1,500–2,500 per sq ft (₹6–20 L); display and opening stock of working chimneys, hobs, ovens and hardware worth ₹6–10 L at dealer cost (its own site lists chimneys from ₹7,700 to about ₹2.15 L each, Oct 2026); property deposit and working capital ₹3–5 L. Components add up to ₹15–35 L. Excludes buying property.

    Unit-economics model · Oct 2026

Reputation & News

3 red flags to check

What the press, courts and real franchisees or customers have said about Kaff Appliances — summarised by us, with every source linked.

⚠ Scam alert

KAFF warns of fake agents asking for advance UPI payments

KAFF says it never asks for advance online payments for complaints, installations, demos or site visits.

Source: KAFF website (the brand's own site)
  • In the news· 2025

    Revenue down 18% and profit down 61% in FY25

    Filings show revenue fell from ₹225.6 Cr in FY24 to ₹184.1 Cr in FY25, and net profit from ₹9.4 Cr to ₹3.7 Cr. FY24 was itself below FY23 (₹235.6 Cr revenue, ₹17.9 Cr profit).

    Source: Tracxn — MCA filings
  • Customer view★ 2.29/5 · 322 ratings

    MouthShut: 2.29/5 for KAFF Appliances, Chennai

    Reviews repeatedly complain of slow or poor after-sales service on chimneys and hobs.

    Source: MouthShut
  • Legal / regulatory· Nov 2016

    Consumer commission orders refund and compensation (2016)

    Chandigarh district commission found deficiency in service after a buyer received an older chimney model; KAFF did not appear.

    Source: District Consumer Commission, Chandigarh (via CaseMine)
  • regulatory· Jan 2019

    CCI closes resale-price case brought by Snapdeal

    The Competition Commission found no evidence that KAFF enforced minimum resale prices on its dealers and closed the case.

    Source: Competition Commission of India (via Indian Kanoon)
Show 3 more
  • Legal / regulatory· Dec 2025

    Haryana dues settled under one-time settlement scheme

    KAFF withdrew a High Court writ after the state accepted its application under the 2025 scheme for recovering outstanding dues.

    Source: Punjab and Haryana High Court (via Indian Kanoon)
  • In the news· Sep 2025

    Nalin Kumar promoted to CEO

    KAFF promoted its COO to CEO in Sep 2025, about 16 months after Shital Gupta joined as CEO.

    Source: ETRetail
  • In the news· Jul 2026

    Partner-run experience centre opens in Bengaluru

    The centre is run by Dolphin Enterprises; KAFF said it is focusing on south India.

    Source: Retail4Growth

Legal & Contract Summary

Key contract terms at a glance — read before you sign.

Agreement Type

Dealership

You buy and resell the brand's products

Contract Duration

—

Renewal Available

—

Territory Exclusivity

—

Non-Compete Clause

—

Exit Clause

—

About the Brand

Brand USP

A built-in kitchen-appliance brand that also sells modular-kitchen hardware, storage systems and sinks under the same name.

States Present16
HeadquartersGurugram, Haryana
KAFF is a Gurugram-based kitchen-appliance brand run by Kaff Appliances (India) Pvt Ltd, incorporated in Delhi in Oct 2007. It sells chimneys, built-in hobs, ovens, dishwashers, wine coolers, sinks and modular-kitchen hardware online, through marketplaces and through dealers and partner-run brand stores. Filings show FY25 revenue of ₹184 Cr, down 18% from ₹226 Cr in FY24, and net profit of ₹3.7 Cr, down 61%. Its store locator lists 77 distinct addresses across 16 states and UTs as of Oct 2026, most in Karnataka, Telangana and the Delhi region. KAFF's business-enquiry form offers three routes: open a brand store, become a dealer or distributor, or open a service franchise. The brand stores we checked are run by partner firms. KAFF publishes no investment, fee, royalty, margin, area, agreement length or returns for any route, so we treat the brand store as a dealership in which the partner earns a margin on what it sells. Our own estimate for a 400–800 sq ft brand store is ₹15–35 L, covering fit-out, display stock, deposit and working capital. What to watch: every commercial term has to be obtained from KAFF and checked in the agreement. Revenue and profit have fallen two years running, and its top management has changed twice since May 2024 (a new CEO in May 2024, then the COO promoted to CEO in Sep 2025). Customer reviews of KAFF's after-sales service are poor (2.29/5 from 322 votes on MouthShut for its Chennai listing), and a 2016 consumer-commission order went against it. KAFF also has 5 active charges registered against it by lenders. The franchisor's revenue and profit say nothing about what a brand store earns: before you commit, talk to existing brand-store owners about their real sales and margins.

Why invest in Kaff Appliances?

- Filings show revenue of ₹184 Cr in FY25 and a net profit in each of the last seven years (FY19–FY25) - Its store locator lists 77 distinct dealer and brand-store addresses across 16 states and UTs (Oct 2026) - A 2019 CCI order recorded 1,422 dealers and distributors on KAFF's list and closed a resale-price complaint against it

Kaff Appliances by the Numbers

Source marked on each figure

77 in 16 states/UTs

Locator outlets (distinct addresses) · Oct 2026

Store locator

₹184.1 Cr (down 18%)

FY25 revenue · FY25

Company filing

268

Employees on payroll · Aug 2025

Company filing

1,422 (dealers and distributors on its list)

Dealers and distributors recorded by CCI · Jan 2019

Independent

Kaff Appliances Outlet Network

By state · Oct 2026

  • Karnataka17
  • Telangana13
  • Delhi7
  • Haryana6
  • Maharashtra6
  • Punjab5
  • Andhra Pradesh5
  • Uttar Pradesh4
  • Tamil Nadu4
  • Gujarat2
  • Madhya Pradesh2
  • Rajasthan2

+ 4 more

By channel · Jan 2019

Dealers and distributors on KAFF's list, as recorded in a CCI order: 1,422 outlets · Jan 2019 · indiankanoon.org

By format · May 2025

Brand stores listed on KAFF's brand-store page: 27 outlets · May 2025 · web.archive.org

Cities with Outlets

Show all 26 cities
Chandigarh, ChandigarhGurgaon, HaryanaNoida, Uttar PradeshMumbai, MaharashtraHyderabad, TelanganaBangalore, KarnatakaChennai, Tamil NaduDelhi, DelhiFaridabad, HaryanaVadodara, GujaratBilaspur, ChhattisgarhVijayawada, Andhra PradeshGuntur, Andhra PradeshVisakhapatnam, Andhra PradeshIndore, Madhya PradeshJodhpur, RajasthanMohali, PunjabMangaluru, KarnatakaSurat, GujaratGwalior, Madhya PradeshJaipur, RajasthanLudhiana, PunjabJalandhar, PunjabJammu, Jammu and KashmirNagpur, MaharashtraPune, Maharashtra

Cities with Outlets

26 cities
Has an outlet
Major city, no outlet listed
Click a city to explore

Company Financials

Brand-level, publicly reported

The franchisor's own company health — separate from what a single franchise outlet earns.

Revenue (FY25)

₹184.11 Cr

Net profit (FY25)

₹3.65 Cr

Employees (Aug 2025)

268

A profitable franchisor doesn't mean profitable franchisees. These are the company's numbers, not an outlet's. A franchisor can grow on fees and supplies while outlets struggle — talk to existing franchisees and see their accounts before you decide.

Company Health Check

What Kaff Appliances's franchisor company has filed with the registrar and the courts — the checks a lawyer would run before you sign.

Status with the registrar
Active
Annual filings
Up to date
Last AGM
30 Sep 2024
Paid-up capital
₹1.5 Cr
Auditor
Deepak Chopra & Associates
Brand trademark
Registered (KAFF, class 20, no. 1847024, filed Aug 2009 — per a third-party copy of IP India records)

Group companies

  • Anna Marketing LLPGroup company

Source: Tracxn — MCA filings; GST portal mirror (checked Oct 2026)

Full company recordsFinancials year by year, registered details, leadership and timelineShow

Kaff Appliances Financials Over Time

Figures for the brand, from filed or reported accounts.

FY19
₹154.74 Cr
Profit ₹5.45 Cr
FY20
₹148.99 Cr▼ 4%
Profit ₹4.42 Cr
FY21
₹168.98 Cr▲ 13%
Profit ₹6.83 Cr
FY22
₹216.18 Cr▲ 28%
Profit ₹15.51 Cr
FY23
₹235.57 Cr▲ 9%
Profit ₹17.91 Cr
FY24
₹225.6 Cr▼ 4%
Profit ₹9.39 Cr
FY25
₹184.11 Cr▼ 18%
Profit ₹3.65 Cr

Source: Tracxn — MCA filings of Kaff Appliances (India) Pvt Ltd

A profitable franchisor doesn't mean profitable franchisees. These are the company's numbers, not an outlet's. A franchisor can grow on fees and supplies while outlets struggle — talk to existing franchisees and see their accounts before you decide.

Company Profile

The legal entity behind the brand, its leadership, and its official channels.

Registered name
Kaff Appliances (India) Private Limited
Company type
Private Limited Company
CIN
U28910DL2007PTC169229
Incorporated
10 Oct 2007
Headquarters
Gurugram, Haryana

Leadership

  • DDeepak AnandFounder & Managing Director
  • NNalin KumarChief Executive Officer (promoted from COO, Sep 2025)
  • KKamlesh AnandDirector
  • MMalvika AnandFormer director

Social presence

InstagramFacebookLinkedInYouTube

Company details source: Tracxn — MCA filings

Kaff Appliances Timeline

  1. Oct 2007

    Kaff Appliances (India) Pvt Ltd incorporated in Delhi

    Source
  2. Jan 2019

    CCI closes Snapdeal's resale-price complaint against KAFF

    Case No. 61 of 2014; no contravention found.

    Source
  3. May 2024

    Shital Gupta joins as CEO

    Source
  4. Sep 2025

    Nalin Kumar promoted from COO to CEO

    Source
  5. Nov 2025

    Partner-run exclusive brand store opens in Koti, Hyderabad

    Run by Vihaan Goyal Gallery; not listed on the store locator as of Oct 2026.

    Source
  6. Apr 2026

    Partner-run brand store opens in Mohali

    Run by Universal Waves; listed on the store locator as of Oct 2026.

    Source
  7. Jul 2026

    Experience centre opens in Bengaluru, run by Dolphin Enterprises

    Source

FranchiseChuno Analysis

Our analysis of verified data

How Kaff Appliances looks once the numbers are checked side by side.

  • ✓The franchisor company is profitableIts latest filed accounts show a net profit. That's the franchisor's money, not yours: a profitable franchisor doesn't mean its franchisees make money. Check real outlet numbers before you invest.
  • ✓Brand operating for 19 yearsFounded in 2007. The brand doesn't state when franchising began.
  • !3 red flags in the news or public discussionSee Reputation & News below, and ask the brand to address each one.

Data completeness

45%

  • ✓ Terms checked against the brand's own page
  • ○ Published investment (not an estimate)
  • ○ Franchise fee
  • ○ Royalty
  • ○ ROI or payback claim
  • ○ Agreement term
  • ○ Training details
  • ✓ Outlet cities verified
  • ✓ Company financials
  • ✓ Legal entity
  • ✓ News & public opinion checked

Ask Before You Sign

Questions tailored to what Kaff Appliances does and doesn't publish.

  1. 1Speak to at least 3 franchisees who have run an outlet for 2+ years and see their actual monthly sales and profit — a franchisor making money doesn't mean its franchisees do.
  2. 2Get a written, itemised cost breakdown — the brand hasn't published one.
  3. 3Ask for every upfront payment in writing — deposit, onboarding, equipment or stock — and which parts are refundable.
  4. 4Ask exactly how your margin or commission is calculated, when it's paid, and whether the brand can change it.
  5. 5Ask for the agreement term, renewal fee and exit or transfer terms.
  6. 6Ask whether you get an exclusive territory, and how large it is.
  7. 7Ask the brand to respond to each red flag listed under Reputation & News.
  8. 8Have a lawyer review the franchise agreement before paying anything.
  9. 9Visit 2–3 existing outlets and speak to their owners without the brand present.
Running the outletSpace, staff, launch steps, training, support and who does whatShow

Operations Required

What you'll need on the ground to run this franchise day-to-day.

Area Required

—

Staff Needed

—

Setup Time

—

Owner Involvement

—

Best Locations

Not published

Business Type

Not published

Training & Support

What the brand provides to help you launch and run your franchise.

Operations Manual

Step-by-step playbook for running the outlet

Not published

Supply Chain Support

Vendor sourcing, inventory & logistics

Not published

Technology / POS

Billing, inventory, and management software

Not published

Marketing Support

National & local marketing campaigns

Not included

Launch Support

Pre-opening setup and grand-opening assistance

Not published

Ongoing Field Support

Regular visits and operational coaching

Not published

Ongoing Support

KAFF does not publish what support brand-store partners get. Its press releases describe partner-run experience centres and exclusive brand stores showing the full range.

What Kaff Appliances franchisees say

We haven't yet heard from enough Kaff Appliances franchisees to show anything. We publish totals once 3 or more people who run an outlet have answered and we've called each one to check.

I run a Kaff Appliances outlet — share how it went

Frequently Asked Questions

What is the total investment for a Kaff Appliances franchise?
An estimated ₹15 lakh–₹35 lakh. Estimate — Kaff doesn't publish its investment. FranchiseChuno estimate for a 400–800 sq ft exclusive brand store: fit-out, display and opening stock, property deposit and working capital; excludes buying property.

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