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The New Shop

The New Shop Franchise

Retail StoresEst. 2019Okhla Phase 3, New Delhi

24/7 convenience stores, franchise-owned. Set-up cost differs across franchise page, brochure and co-founder; 148 addresses on its locator.

The New Shop franchise at a glance (terms checked Nov 2026)

Taking franchiseesModels: UnitTerms checked Nov 2026

Investment

Less than ₹20 L*

Reported by Mint via TradingView News, Oct 2026

Ongoing take

No royalty — you earn a margin

Franchise fee

No franchise fee

Set-up cost: fixtures, equipment, franchise fee and marketing fee applies (amount not disclosed) · Opening inventory applies (amount not disclosed) · Franchise fee: ₹3 L · Interior and equipment: ₹5 L · Inventory: ₹2 L · Franchise fee: ₹5 L · Interior and equipment: ₹12 L · Inventory: ₹7 L · Franchise fee: ₹7 L · Interior and equipment: ₹20 L · Inventory: ₹12 L

Payback

18–24 months

Brand's own claim · In line with the category (typical 8 mo–23 mo, median 15 mo, 6 verified brands)

* Not verified — the brand doesn't publish this; the figure comes from other published sources or FranchiseChuno's estimate (see "Reported elsewhere" and "Our estimates" below). Real numbers can differ.

59Fair · provisionalFranchiseChuno Score · 50% of data verified
  • Claims 250 outlets; its own locator lists 148
  • Legal or regulatory action on record — see Reputation & News
  • Disputes with franchisees: None found (records checked Nov 2026)
  • Company standing: Active and up to date with the registrar
  • Believable payback: 18–24-month payback claimed

Outlets

148 verified

Brand claims 250

What we couldn't verify

  • • Outlet closures
  • • Franchisee satisfaction
  • • Profit or loss
  • • Revenue trend

Ask before you sign

  1. Speak to at least 3 franchisees who have run an outlet for 2+ years and see their actual monthly sales and profit — a franchisor making money doesn't mean its franchisees do.
  2. Ask for every upfront payment in writing — deposit, onboarding, equipment or stock — and which parts are refundable.
  3. Ask exactly how your margin or commission is calculated, when it's paid, and whether the brand can change it.

Franchise terms checked against New Shop's official franchise page on 15 Nov 2026. Figures marked * aren't published by the brand — they come from other published sources or our own estimate, and aren't verified.

Investment Breakdown

Per franchisor
Set-up cost: fixtures, equipment, franchise fee and marketing fee
Amount not disclosed

Website FAQ says Rs 20 L plus GST for this bundle; not used as a figure because the brochure and the co-founder give different totals. The brochure splits the franchise fee out by format (Rs 3 / 5 / 7 L).

Opening inventoryWorking capital
Amount not disclosed

Website: 'Inventory costs are extra as per requirement'. No figure on the website; the brochure gives ₹2–4 / 7–10 / 12–15 L by format.

Franchise fee
₹3 L

Brochure investment table.

Interior and equipment
₹5 L – ₹8 L

Brochure investment table.

InventoryWorking capital
₹2 L – ₹4 L

Brochure investment table.

Franchise fee
₹5 L

Brochure investment table.

Interior and equipment
₹12 L – ₹18 L

Brochure investment table.

InventoryWorking capital
₹7 L – ₹10 L

Brochure investment table.

Franchise fee
₹7 L

Brochure investment table.

Interior and equipment
₹20 L – ₹30 L

Brochure investment table.

InventoryWorking capital
₹12 L – ₹15 L

Brochure investment table.

Disclosed so far (not the full cost)₹73 L – ₹1 Cr

Total excludes 2 charges whose amount The New Shop doesn't disclose.

Ongoing charges

Monthly fee to New Shop · The brochure says partners pay New Shop a fee every month but gives no amount. A court order on a 2023 agreement describes a monthly minimum of ₹20,000 or 3% of net sales, whichever is higher (company's account; not confirmed by the brand's own pages).Amount not disclosed

Model your own numbers in our calculator

Open the ROI calculator

* Breakdown as published by The New Shop. The New Shop confirms 3 charges without disclosing the amount — get it in writing before you pay.

Ways to Partner with The New Shop

4 partner models published by the brand. Figures it doesn't publish are left blank.

Unit franchise

FOFO (franchise-owned, franchise-operated)

Investment
—
Space
—
Fee
—
Royalty / margin
Franchisee keeps store sales and pays New Shop a monthly fee; the fee is not published on the website or brochure.

The franchise FAQ says Rs 20 L plus GST (furniture, fixtures, equipment, franchise fee and marketing fee; inventory extra), which conflicts with the brochure's by-format totals below and the co-founder's Mint statement, so no single figure is used.

Unit franchise

Quick store (brochure format)

Investment
₹10 L – ₹15 L
Space
100 sq ft – 250 sq ft
Fee
₹3 L
Royalty / margin
—

Brochure total including inventory, ₹10–15 L; sits below the website's ₹20 L ex-inventory figure. Sales projection and payback are brand claims.

Unit franchise

Signature store (brochure format)

Investment
₹24 L – ₹33 L
Space
400 sq ft – 800 sq ft
Fee
₹5 L
Royalty / margin
—

Brochure total including inventory, ₹24–33 L.

Unit franchise

Exclusive store (brochure format)

Investment
₹39 L – ₹52 L
Space
1,200 sq ft – 2,000 sq ft
Fee
₹7 L
Royalty / margin
—

Brochure total including inventory, ₹39–52 L.

Reported Elsewhere

Not verified

The New Shop doesn't publish these figures. Other sources have reported them, so they're here to give you a rough idea only. They may be out of date or wrong, and the real numbers can differ a lot — get them from the brand in writing before you decide.

Set-up cost per the co-founder, including capex and inventoryReported by Mint via TradingView News, Oct 2026 · Not verified. The franchise page's Rs 20 L plus GST excludes inventory and the brochure gives other totals, so the statements differ.
Less than ₹20 L*
Monthly minimum guarantee in one 18 Jul 2023 franchise agreement, as described by the company in courtReported by Delhi High Court order of 16 Jul 2025 via Indian Kanoon, Jul 2025 · Not verified and not published by New Shop; one agreement only. Other agreements or years may differ (the order for ARB.P. 350/2024 mentions a minimum guarantee without stating the amount).
₹20,000 or 3% of net sales a month, whichever is higher*
Total stores per PTI interviewReported by PTI via Daily Excelsior, Feb 2025 · Includes 24Seven stores being converted; the brand's locator lists 148 addresses (13 Nov 2026).
About 300 (Feb 2025)*

Unit Economics

Brand's own figures

How The New Shop says an outlet's numbers work. These are illustrations, not guarantees — check them against existing franchisees before you sign.

Monthly revenue potentialBrochure page 14, across all formats; no sample size or store list given.
12,00,000 – 60,00,000 INR
Projected monthly earningsBrochure 'Projected Earnings ₹2.4-10 Lakhs per month'; not said whether before or after the monthly fee, rent, staff or tax.
2,40,000 – 10,00,000 INR
Net profit marginBrochure page 14; basis not stated.
16 percent
Gross marginBrochure page 6: 'Gross Margin 30% (Refer to the Gross Margin table on page 5)'; the margin table itself could not be read, so the sales mix behind it is not confirmed.
30 percent

What The New Shop Says You Can Earn

Brand claim

The New Shop's own claim — no evidence given. These are not FranchiseChuno's estimates or a promise of earnings; ask existing franchisees what they actually make.

PaybackMonths until cumulative profit equals what you invested.
18 months – 24 months
Operating break-evenMonths until monthly profit turns positive — not the same as getting your money back.
3 months
Monthly sales
₹12 L – ₹60 L
Monthly profit
₹2.4 L – ₹10 L
Profit margin
16%

All figures are New Shop's own claims and are not verified. Its franchise page says 'Breakeven achieved within the first 3 months' and a 'Monthly return potential of Rs. 500 per square feet' (basis not stated). Its brochure says payback of 18-24 months for all three formats in one table, 'Less than 18 months' ROI on another page, a 16% net profit margin, monthly revenue of ₹12-60 L and projected earnings of ₹2.4-10 L a month. The brochure does not say whether earnings are before the monthly fee, rent, staff costs or tax, or how many stores they come from. The brochure's projected earnings of Rs 2.4-10 L a month work out to about 17-20% of its Rs 12-60 L revenue range (2.4/12 = 20%; 10/60 = 16.7%), which is above its own 16% net profit margin.

Reputation & News

3 red flags to check

What the press, courts and real franchisees or customers have said about The New Shop — summarised by us, with every source linked.

  • Legal / regulatory· Feb 2026

    Franchise-agreement dispute referred to arbitration (Delhi High Court, Feb 2026)

    A person who signed a Franchise Agreement with New Shop's company in Sep 2021 asked the Delhi High Court for an arbitrator; the claims are stated at about ₹20 L. On 24 Feb 2026 the court, with both sides agreeing, asked an advocate to act as arbitrator and left the merits open. We found no award.

    Source: Delhi High Court via Indian Kanoon
  • Customer view· Nov 2026★ 2.6/5 · 123 ratings

    App Store rating for the New Shop customer app: 2.6 from 123 ratings

    Rating of the consumer shopping app, not of the franchise; low ratings can still affect online and delivery sales. Re-read 13 Nov 2026.

    Source: Apple App Store
  • Customer view· Nov 2026★ 3.1/5 · 83 ratings

    Google Play rating for the New Shop customer app: 3.1 from 83 reviews

    Rating of the consumer shopping app, not of the franchise.

    Source: Google Play
  • Legal / regulatory· Jul 2024 - Sep 2026

    Company has sought arbitrators in six franchise-agreement disputes (Delhi High Court, 2024-2026)

    Indian Kanoon lists Delhi High Court petitions in which New Shop's company asked for an arbitrator in disputes with six other parties to franchise agreements (ARB.P. 259/2024, 350/2024, 1554/2024, 1571/2024, 1267/2026 and 1621/2026; orders from Jul 2024 to Sep 2026). In several the company alleges unpaid monthly minimum guarantee or breaches; those are its allegations and the courts decided only who arbitrates. In each the company is the petitioner. We cannot tell from the public record how many of its stores this represents or how the disputes ended.

    Source: Delhi High Court orders via Indian Kanoon
Show 3 more
  • Legal / regulatory· May 2026

    Company went to court over 10 pm closing limits on 24-hour stores (2025-2026)

    New Shop's company petitioned the Allahabad (Aligarh store), Madhya Pradesh and Rajasthan (four Udaipur stores) High Courts over limits on opening hours or the lack of 24-hour permission; the Rajasthan order also mentions petitions in the Bombay and Uttarakhand High Courts. In the orders read, the courts did not rule on the merits and sent the company back to the authorities to decide its representations (the Madhya Pradesh petition was withdrawn). The 24-hour model depends on state and local permission.

    Source: Allahabad, Madhya Pradesh and Rajasthan High Courts via Indian Kanoon
  • In the news· Feb 2025

    Co-founder on doubling store count, 24Seven stores and franchising (PTI, Feb 2025)

    Aastha Almast said New Shop had about 300 stores, expected to reach 600 by year-end including rebranded 24Seven stores from Godfrey Phillips India, and described the model as asset-light with franchisees funding capex and inventory. These are the company's own statements; deal terms were undisclosed.

    Source: PTI via Daily Excelsior
  • In the news· Oct 2026

    Co-founder on store costs and the franchise switch (Mint, Oct 2026)

    Aastha Almast told Mint that a new store costs less than ₹20 lakh including capex and inventory, that regular outlets run 600-800 sq ft, and that the company ran 60-70 company-operated stores before moving to a franchise-first model in 2022. Her ₹20 L figure includes inventory, which the franchise page leaves out; a court record shows a franchise agreement dated 2021.

    Source: Mint via TradingView News

Key Terms at The New Shop

The clauses that shape day-to-day running and your exit — read these before the fee.

Payments to the brand
Partners collect customer payments and pay New Shop a fee every month (brochure). The amount is not published; in one franchise agreement dated 18 Jul 2023, described by the company in a court order, the monthly minimum is ₹20,000 or 3% of net sales, whichever is higher.
Supply & stock
All inventory is bought through New Shop's B2B portal and authorised brand distributors; staff and store accessories are also bought through the portal (brochure).
Other terms
Franchise agreements quoted in Delhi High Court orders (2021 to 2026) send disputes to a sole arbitrator seated in New Delhi, in some cases under the Delhi International Arbitration Centre.
Exit
In one 2023 agreement described by the company in a court order, the franchisor could terminate after a cure notice for non-payment; the partner then had to cease operations, remove signage and fixtures and surrender marketing material and licences (company's account).
Non-compete
One 2023 franchise agreement described in a court order contains a non-compete clause (company's account; duration not stated in the order).
Other terms
The brochure says it is up to the partner who manages the store, but 'it is preferred if a partner looks after day-to-day ops instead of hiring a manager'.

Legal & Contract Summary

Key contract terms at a glance — read before you sign.

Agreement Type

FOFO

Franchisee-Owned, Franchisee-Operated

Contract Duration

—

Renewal Available

—

Territory Exclusivity

—

Non-Compete Clause

—

Exit Clause

—

Who Can Apply for The New Shop

Conditions the brand sets for partners, and the licences the business needs.

  • Income tax returns: 3 years' ITR exceeding ₹10 lakhRequired
  • Credit score: CIBIL score above 700Required
  • Education: Graduate in any fieldRequired
  • Background checks: Successful completion of background checksRequired
  • Language: Fluency in English and a regional languageRequired
  • Experience: Retail, hospitality or management experience listed as a criterion; brochure testimonials say retail experience is not neededPreferred
  • Staff to hire: 4 team members plus 2 managers (brochure)Preferred

Licences & registrations

LicenceIssued byWho gets it
Shops and establishment / labour licenceBrochure lists 'Labour License'; New Shop says it supports procuring licences.—You
FSSAI licenceFSSAIYou
Trade licence—You
24-hour operation permissionState rules on closing hours have led the franchisor to court in several states (see reputation and cases). Check the permission for your state and town before signing.—You

About the Brand

Brand USP

A convenience-store chain that markets 24/7 stores on a franchise-owned, franchise-operated model, with its own billing, inventory and ordering software and cafe-style food counters, per its brochure.

HeadquartersOkhla Phase 3, New Delhi
New Shop is a chain of convenience stores run by Accelerate Productx Ventures Private Limited, a Delhi company incorporated in February 2019. Stores sell packaged food, snacks, beverages, personal and home care, over-the-counter medicines and cafe-style ready-to-eat food, and its brochure adds services such as printing and courier. The brand markets its stores as open 24/7 and as franchise-owned and franchise-operated, and claims 250+ stores. Its store locator lists 149 entries (148 distinct addresses on 13 Nov 2026), 46 of them in Delhi and most others in north India, with a few in Telangana, Gujarat, Karnataka and the north-east. A PTI interview in February 2025 put the count at about 300. The brand does not give one reliable set-up cost. Its franchise page says INR 20 lakh plus GST (fixtures, equipment, franchise fee and marketing fee, inventory extra); its brochure shows three formats (Quick, Signature, Exclusive, 100 to 2,000 sq ft) with totals including inventory of Rs 10-15 L, Rs 24-33 L and Rs 39-52 L, and a separate brochure page says Rs 17-40 L; in October 2026 the co-founder told Mint a store costs under Rs 20 L including inventory. Partners pay New Shop a monthly fee that the brand does not publish; a Delhi High Court order records the company describing a minimum of Rs 20,000 or 3% of net sales a month, whichever is higher, in one 2023 agreement. Applicants are asked for three years of ITR above Rs 10 L and a CIBIL score above 700. What to weigh: the brand's own return claims do not agree (break-even in 3 months, payback of 18-24 months in one table and under 18 months on another page, a 16% net margin) and none comes with store-level figures. Delhi High Court records show an arbitration petition over a 2021 franchise agreement (filed against the company) and six petitions filed by the company seeking arbitrators in disputes with franchisees between 2024 and 2026; the courts decided only who arbitrates and the allegations are untested. The company has also gone to court in several states over limits on 24-hour opening. The brand publishes no financial statements and we did not find any filed ones. The company's profit is not a franchisee's profit: ask at least three existing franchisees for their actual store sales, margins and monthly fees before paying anything.

Why invest in The New Shop?

- Its brochure lists layout and interior SOPs, remote and staff training at no charge, bi-monthly mystery audits and an in-house billing and inventory system. - Its store locator lists 148 distinct addresses across 18 states and union territories, led by Delhi (46), Rajasthan (23), Uttar Pradesh (16) and Haryana (15). - Its franchise page lists the applicant criteria up front (three years of ITR above Rs 10 L, CIBIL above 700, graduate); its brochure says inventory is bought through its B2B portal.

The New Shop by the Numbers

Source marked on each figure

250+ (website, Nov 2026); about 300 (PTI interview, Feb 2025)

Stores · Nov 2026

Brand claim

148 distinct addresses in 18 states and UTs

Stores on its own locator · Nov 2026

Store locator

30+ (website); 50+ (brochure)

Cities · Nov 2026

Brand claim

50,00,000 customers (website); 100,000+ daily customers (brochure)

Customers · Nov 2026

Brand claim

Brochure: 'Opening 30+ Stores every month' (undated)

Opening pace · undated brochure

Brand claim

10,000 franchise owners by 2030 (brochure)

Target · undated brochure

Brand claim

The New Shop Outlet Network

By state · 13 Nov 2026

  • Locator addresses in Delhi46
  • Locator addresses in Rajasthan23
  • Locator addresses in Uttar Pradesh16
  • Locator addresses in Haryana15
  • Locator addresses in Punjab12
  • Locator addresses in Telangana8
  • Locator addresses in Gujarat7
  • Locator addresses in Madhya Pradesh6
  • Locator addresses in Chandigarh3
  • Locator addresses in Uttarakhand3
  • Locator addresses in Karnataka2
  • Locator addresses in Bihar1

+ 6 more

Cities with Outlets

Show all 23 cities
Delhi, DelhiJaipur, RajasthanUdaipur, RajasthanJodhpur, RajasthanKota, RajasthanMeerut, Uttar PradeshLucknow, Uttar PradeshNoida, Uttar PradeshGhaziabad, Uttar PradeshGurgaon, HaryanaFaridabad, HaryanaMohali, PunjabLudhiana, PunjabChandigarh, ChandigarhHyderabad, TelanganaAhmedabad, GujaratGandhinagar, GujaratBhopal, Madhya PradeshJabalpur, Madhya PradeshGwalior, Madhya PradeshBangalore, KarnatakaTiruchirappalli, Tamil NaduPuducherry, Puducherry

Cities with Outlets

23 cities
Has an outlet
Major city, no outlet listed
Click a city to explore

Company Health Check

What The New Shop's franchisor company has filed with the registrar and the courts — the checks a lawyer would run before you sign.

Status with the registrar
Active

Source: Indian Kanoon (Delhi, Allahabad, Madhya Pradesh and Rajasthan High Courts); registry mirrors (checked Nov 2026)

Full company recordsFinancials year by year, registered details, leadership and timelineShow

Company Profile

The legal entity behind the brand, its leadership, and its official channels.

Registered name
Accelerate Productx Ventures Private Limited
Company type
Private Limited Company
CIN
U74999DL2019PTC346742
Incorporated
28 Feb 2019
Headquarters
Okhla Phase 3, New Delhi

Leadership

  • AAastha AlmastCo-founder (PTI, Feb 2025); listed as the company's director on a registry mirror

Social presence

InstagramLinkedInFacebookAppApp

Company details source: Company name as printed in New Shop's privacy policy (not independently re-read in the second check); CIN and incorporation date agree on three registry mirrors (Finanvo, Vakilsearch, Instafinancials); MCA21 not read

The New Shop Timeline

  1. Feb 2019

    Company incorporated

    Accelerate Productx Ventures Private Limited, Delhi (registry mirrors).

    Source
  2. Sep 2021

    Earliest franchise agreement seen in court records

    A Franchise Agreement dated 13 Sep 2021 is cited in a Delhi High Court order of Feb 2026.

    Source
  3. Jul 2022

    Franchise page on the website already quotes Rs 20 L plus GST

    An archived copy of the franchise page from 1 Jul 2022 states INR 20 Lakh plus GST for two models and a return potential of Rs. 300 per sq ft (since raised to Rs. 500). The 'inventory costs are extra' line appears in copies from Mar 2023.

    Source
  4. Feb 2025

    Co-founder says about 300 stores and a deal for 24Seven stores

    PTI reported a plan to double stores to 600 by year-end, including 24Seven stores being acquired from Godfrey Phillips India; about 35 had been rebranded and franchised out. Deal terms were not disclosed.

    Source

FranchiseChuno Analysis

Our analysis of verified data

How The New Shop looks once the numbers are checked side by side.

  • •Investment below the Retail Stores medianMidpoint ₹0 L vs a category median of ₹31.3 L across brands on FranchiseChuno.
  • ✓Brand operating for 7 yearsFounded in 2019. The brand doesn't state when franchising began.
  • !Outlet claim is well above its store locatorThe New Shop claims 250 outlets, but its own store locator lists 148 (13 Nov 2026). Ask for a current list of operating outlets.
  • !3 red flags in the news or public discussionSee Reputation & News below, and ask the brand to address each one.

Data completeness

64%

  • ✓ Terms checked against the brand's own page
  • ✓ Published investment (not an estimate)
  • â—‹ Franchise fee
  • â—‹ Royalty
  • ✓ ROI or payback claim
  • â—‹ Agreement term
  • ✓ Training details
  • ✓ Outlet cities verified
  • â—‹ Company financials
  • ✓ Legal entity
  • ✓ News & public opinion checked

Ask Before You Sign

Questions tailored to what The New Shop does and doesn't publish.

  1. 1Speak to at least 3 franchisees who have run an outlet for 2+ years and see their actual monthly sales and profit — a franchisor making money doesn't mean its franchisees do.
  2. 2Ask for every upfront payment in writing — deposit, onboarding, equipment or stock — and which parts are refundable.
  3. 3Ask exactly how your margin or commission is calculated, when it's paid, and whether the brand can change it.
  4. 4Ask for the agreement term, renewal fee and exit or transfer terms.
  5. 5Ask whether you get an exclusive territory, and how large it is.
  6. 6Ask the brand to respond to each red flag listed under Reputation & News.
  7. 7Have a lawyer review the franchise agreement before paying anything.
  8. 8Visit 2–3 existing outlets and speak to their owners without the brand present.
Running the outletSpace, staff, launch steps, training, support and who does whatShow

Operations Required

What you'll need on the ground to run this franchise day-to-day.

Area Required

100 - 2,000 sq ft

Staff Needed

6 people

Setup Time

30 days

Owner Involvement

—

Best Locations

Not published

Business Type

Not published

Training & Support

What the brand provides to help you launch and run your franchise.

Operations Manual

Step-by-step playbook for running the outlet

Included

Supply Chain Support

Vendor sourcing, inventory & logistics

Not published

Technology / POS

Billing, inventory, and management software

Included

Marketing Support

National & local marketing campaigns

Not included

Launch Support

Pre-opening setup and grand-opening assistance

Included

Ongoing Field Support

Regular visits and operational coaching

Not published

Training Programme

Remote training for the partner first, then training of the partner's staff by New Shop's team on its inventory-management and billing software, customer service and visual merchandising (the brochure's lists are cut off in the copy we read); a content library to refer to; no charge for training or continuous learning (brochure).

Ongoing Support

Layout in 2D, interior and equipment specifications with vendor options, branding and marketing content, HR and inventory SOPs, an accounts/relationship manager, help with licences, dashboard access, Google, Swiggy, Zomato and New Shop app listings, bi-monthly mystery audits and national marketing (brochure). New Shop's authorised vendors build the store in about 30 days.

What The New Shop franchisees say

We haven't yet heard from enough The New Shop franchisees to show anything. We publish totals once 3 or more people who run an outlet have answered and we've called each one to check.

I run a The New Shop outlet — share how it went

Frequently Asked Questions

How long does The New Shop say it takes to recover the investment?
The New Shop states a payback of 18–24 months — the time for cumulative profit to equal the initial investment, as the brand claims it.
When does a The New Shop outlet break even?
The New Shop states that an outlet's monthly operating profit turns positive after about 3 months. Break-even is not the same as recovering your investment.
What training does The New Shop provide?
Remote training for the partner first, then training of the partner's staff by New Shop's team on its inventory-management and billing software, customer service and visual merchandising (the brochure's lists are cut off in the copy we read); a content library to refer to; no charge for training or continuous learning (brochure).

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