IndianOil SERVO Franchise

* Breakdown as published by IndianOil SERVO.

Ways to Partner with IndianOil SERVO

2 partner models published by the brand. Figures it doesn't publish are left blank.

What the press, courts and real franchisees or customers have said about IndianOil SERVO — summarised by us, with every source linked.

• Legal / regulatory· 2021-03-26

  Disputes with SERVO stockists reach arbitration and court

  IndianOil went to the Orissa High Court in 2021 to appoint an arbitrator in a dispute with an industrial SERVO stockist, a Rajasthan automotive SERVO stockist filed a writ petition against IndianOil in 2017, and a Patna automotive stockist's 2015 writ petition was withdrawn in 2023. Their subjects are not public, and the Orissa and Rajasthan outcomes were not found.

  Source: Orissa and Rajasthan High Court orders via Indian Kanoon
• employee_opinion★ 4.3/5 · 3,918 ratings

  IndianOil employees rate it 4.3/5

  AmbitionBox rating for Indian Oil Corporation from 3,918 employee reviews (company-wide, not SERVO stockists).

  Source: AmbitionBox

SERVO product range

Source: IndianOil SERVO page (archived Jul 2021)

Key Terms at IndianOil SERVO

The clauses that shape day-to-day running and your exit — read these before the fee.

Territory

Each stockist serves a notified area of operation; IndianOil 'reserves the right to change' that territory at any time (2023 notices). IndianOil's FAQ says retailers are supplied by an area-specific sole SERVO stockist.

Non-compete

A selected applicant who is a stockist or distributor of a competing lubricant brand must resign it, with the resignation accepted, within three months of appointment (2023 notice).

Other terms

The godown can be moved only with the State Lube Head's approval, after one year of commissioning or for a statutory reason, and normally not from owned to leased premises (2023 notice).

Other terms

SERVO stockist agreements provide for arbitration: in 2021 the Orissa High Court appointed an arbitrator in a dispute under IndianOil's 2013 and 2016 agreements with an industrial SERVO stockist.

Legal & Contract Summary

Key contract terms at a glance — read before you sign.

Who Can Apply for IndianOil SERVO

Conditions the brand sets for partners, and the licences the business needs.

• Age: 21–60 on the application date (not applied to companies/co-operatives)Required
• Education: Matriculate or equivalent; professionals preferredRequired
• Own funds: At least 60% of the working capital requirementRequired
• Godown: Owned (by applicant or family) or leased for 4+ years in the notified tehsils; land offered must have a godown built before appointmentRequired
• Delivery vehicle: At least one owned vehicle of 1–2 tonnes payload, no more than 2 years oldRequired
• Office set-up: Landline, mobile and a computer with internet in the applicant's nameRequired
• Experience: At least 1 year selling lubricantsRequired
• Working capital: ₹2 lakh per locationRequired
• Sales staff: At least 3 sales personnel on the stockist's own payroll, plus one more for every 25 KL a month of target above 75 KLRequired

About the Brand

These figures are for Indian Oil Corporation Ltd, not this brand alone — separate from what a single franchise outlet earns.

A profitable franchisor doesn't mean profitable franchisees. These are the company's numbers, not an outlet's. A franchisor can grow on fees and supplies while outlets struggle — talk to existing franchisees and see their accounts before you decide.

Company Health Check

What IndianOil SERVO's franchisor company has filed with the registrar and the courts — the checks a lawyer would run before you sign.

Status with the registrar

Active

Annual filings

Up to date

Last AGM

30 Aug 2025

Paid-up capital

₹14121.24 Cr

Brand trademark

IndianOil marks SERVO with ® in its notices; registration number not looked up (several unrelated 'SERVO' marks in other classes exist on the register)

Source: MCA data via Tracxn (Active, compliant, last AGM 30 Aug 2025, 5 open charges, no pending cases recorded); listed Maharatna PSU; no insolvency (checked Oct 2026)

How IndianOil SERVO looks once the numbers are checked side by side.

• ✓The franchisor company is profitableIts latest filed accounts show a net profit. That's the franchisor's money, not yours: a profitable franchisor doesn't mean its franchisees make money. Check real outlet numbers before you invest.
• ✓Brand operating for 54 yearsFounded in 1972. The brand doesn't state when franchising began.
• !1 red flag in the news or public discussionSee Reputation & News below, and ask the brand to address each one.

Ask Before You Sign

Questions tailored to what IndianOil SERVO does and doesn't publish.

1. 1Get written confirmation that IndianOil SERVO is taking franchisees at all before paying anything — see the note at the top of this page.
2. 2Ask for every upfront payment in writing — deposit, onboarding, equipment or stock — and which parts are refundable.
3. 3Ask exactly how your margin or commission is calculated, when it's paid, and whether the brand can change it.
4. 4Ask for the agreement term, renewal fee and exit or transfer terms.
5. 5Ask whether you get an exclusive territory, and how large it is.
6. 6Ask the brand to respond to each red flag listed under Reputation & News.
7. 7Have a lawyer review the franchise agreement before paying anything.
8. 8Visit 2–3 existing outlets and speak to their owners without the brand present.

What IndianOil SERVO franchisees say

We haven't yet heard from enough IndianOil SERVO franchisees to show anything. We publish totals once 3 or more people who run an outlet have answered and we've called each one to check.