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Apollo Pharmacy

Apollo Pharmacy Franchise

Healthcare & PharmacyChennai, Tamil Nadu

No franchise route published: Apollo Pharmacies Ltd operates the 7,100+ stores; CRISIL describes store additions as company capex. Loss-making operator.

About This Listing

Apollo Pharmacy publishes no franchise programme on its own site: it has no franchise or store-partner page (its /franchise address returns 'page not found', and the sitemap files list none; checked 25 Oct 2026). CRISIL's Mar 2026 rating rationale describes store additions as capital spending by the operating company, Apollo Pharmacies Ltd (about ₹300 Cr in FY25 for 550-600 new stores plus refurbishment of about 500). Apollo has not said in so many words whether any store is franchised, so we treat the status as unknown, not as 'no franchising'. Franchise costs and application guides on other websites are not from Apollo; treat any 'Apollo Pharmacy franchise' offer or fee request as unconfirmed. Apollo's separate clinic business has its own franchise programme, which is a different offer.

Source: Apollo Pharmacy website and sitemap (checked 25 Oct 2026); CRISIL rating rationale, 25 Mar 2026

Apollo Pharmacy franchise at a glance (terms checked Oct 2026)

Franchising status unconfirmedTerms checked Oct 2026

Investment

Not franchising

Ongoing take

Not published

Franchise fee

Not published

Payback

Not published

FranchiseChuno ScoreNot scored — not taking franchisees
  • Franchisor made a loss of ₹194 Cr in FY25
  • Legal or regulatory action on record — see Reputation & News
  • Disputes with franchisees: None found (records checked Oct 2026)
  • Revenue trend: +16% revenue FY24→FY25
  • Network growth: 7113 → 7289 outlets (Apollo Pharmacy stores (CRISIL)–Apollo HealthCo offline pharmacies after 663 net additions in FY26 (ICICI Securities note on Apollo's Q4 FY26 results))

Franchisor strength isn't franchisee profit — check real outlet numbers.

Outlets

7,113 (brand claim)

What we couldn't verify

  • • Outlet closures
  • • Franchisee satisfaction
  • • Company standing
  • • Outlets we could verify

Ask before you sign

  1. Get written confirmation that Apollo Pharmacy is taking franchisees at all before paying anything — see the note at the top of this page.
  2. Ask for the one-time franchise fee in writing, and whether any part is refundable.
  3. Ask for the royalty and any marketing-fund fee, and how they're calculated (on sales or profit).

Franchise terms checked against Apollo Pharmacy's official website (no franchise page) on 25 Oct 2026. Figures marked * aren't published by the brand — they come from other published sources or our own estimate, and aren't verified.

Reputation & News

1 red flag to check

What the press, courts and real franchisees or customers have said about Apollo Pharmacy — summarised by us, with every source linked.

  • regulatory· 25 Mar 2026

    CRISIL: operating company loss-making, negative net worth, rating on watch

    CRISIL says Apollo Pharmacies Ltd has a sub-par financial risk profile from continuing net losses and negative adjusted tangible net worth, interest cover (pre-Ind AS 116) below 1 time in FY25 (1.35 times as tabulated), and relies on credit terms from Apollo HealthCo. Its A rating is on watch with developing implications pending a group restructuring.

    Source: CRISIL Ratings rationale, 25 Mar 2026
  • In the news· 28 Nov 2025

    Apollo Pharmacy to add two stores a day for five years

    Apollo said on 28 Nov 2025 it had passed 7,000 stores and would grow to more than 10,600 by 2030. The coverage does not mention franchising.

    Source: Business Standard

Legal & Contract Summary

Key contract terms at a glance — read before you sign.

Agreement Type

Not specified

Contract Duration

—

Renewal Available

—

Territory Exclusivity

—

Non-Compete Clause

—

Exit Clause

—

About the Brand

Brand USP

Apollo says almost 80% of Indians live within 40 minutes of an Apollo Pharmacy (Executive Chairperson, HealthCo, Nov 2025); it publishes no franchise route.

Parent CompanyApollo Medical Pvt Ltd (holding company of Apollo Pharmacies Ltd); Apollo HealthCo Ltd holds 25.5% of it; part of the Apollo Hospitals group
HeadquartersChennai, Tamil Nadu
Apollo Pharmacy is a pharmacy chain that CRISIL describes as operating the largest retail pharmacy store network in India. The stores are operated by Apollo Pharmacies Ltd, an unlisted public company registered in Chennai, under the Apollo Pharmacy brand licensed from Apollo HealthCo. They sell medicines, health products and other consumer goods, and online orders are served through the Apollo 24|7 app. CRISIL's March 2026 rating rationale counts about 7,113 stores in 26 states at 31 Dec 2025, and Apollo said in Nov 2025 that it had passed 7,000 stores and will open two a day for five years. About 90% of sales come through stores and 10% online. Apollo publishes no franchise or dealer offer for its pharmacies, and it has not said whether any store is franchised. Its website and sitemap have no franchise page, and CRISIL describes new stores as capital spending by the operating company (about ₹300 Cr in FY25 for 550-600 new stores, plus refurbishment of about 500). Franchise costs, space needs and application steps that appear on other websites are not from Apollo and could not be confirmed. Apollo's separate clinic business runs its own franchise programme; that is a different offer. What to watch: the operating company is loss-making. CRISIL reports operating income of ₹11,545 Cr and a reported loss after tax of ₹194 Cr for FY25 (loss of ₹177 Cr in FY24), negative adjusted tangible net worth and a 'sub-par' financial risk profile; its A rating is on watch with developing implications while Apollo restructures its HealthCo business ahead of a planned listing. Any Apollo Pharmacy franchise offer or fee request should be treated as unverified.

Why invest in Apollo Pharmacy?

- Apollo Pharmacies Ltd operates about 7,113 Apollo Pharmacy stores in 26 states (31 Dec 2025), according to CRISIL's Mar 2026 rating rationale. - Apollo says it will add two stores a day for five years, to more than 10,600 by 2030; its operating income rose from ₹9,929 Cr (FY24) to ₹11,545 Cr (FY25). - Apollo publishes no franchise route on its own site, so no franchise investment, fee or earnings figure exists to compare; CRISIL describes store additions as the operating company's capex. - The operator is loss-making: CRISIL reports a loss after tax of ₹194 Cr in FY25 on operating income of ₹11,545 Cr, negative adjusted tangible net worth, and an A rating on watch with developing implications.

Apollo Pharmacy by the Numbers

Source marked on each figure

7,113 in 26 states and 1,200+ cities and towns (company-run)

Stores · 31 Dec 2025

Company filing

Two new stores a day for five years, to 10,600+ by 2030 (company statement)

Store roll-out plan · 28 Nov 2025

Brand claim

90% stores, 10% online (Apollo 24|7)

Sales mix · 25 Mar 2026 (CRISIL rationale; undated split)

Company filing

CRISIL A / A1, on watch with developing implications

Credit rating · 25 Mar 2026

Company filing

Apollo Pharmacy Outlet Network

Outlet count over time

  1. 31 Dec 20257,113

    Apollo Pharmacy stores (CRISIL) · crisil.com

  2. 31 Mar 20267,289

    Apollo HealthCo offline pharmacies after 663 net additions in FY26 (ICICI Securities note on Apollo's Q4 FY26 results) · icicidirect.com

  3. FY20203,766

    Stores in FY2020 (CRISIL) · crisil.com

These counts come from different sources — brand claims, press reports and store locators — so they aren't a like-for-like series. Treat the brand's own claims as the upper end.

Company Financials

Brand-level, publicly reported

The franchisor's own company health — separate from what a single franchise outlet earns.

Revenue (FY25)

₹11545 Cr

Net loss (FY25)

₹194 Cr

A profitable franchisor doesn't mean profitable franchisees. These are the company's numbers, not an outlet's. A franchisor can grow on fees and supplies while outlets struggle — talk to existing franchisees and see their accounts before you decide.

Company Health Check

What Apollo Pharmacy's franchisor company has filed with the registrar and the courts — the checks a lawyer would run before you sign.

Group companies

  • Apollo Medical Pvt LtdHolding company
  • Apollo Healthco Ltdshareholder · 25.5%
  • Apollo Hospitals Enterprise LtdHolding company

Source: CRISIL rating rationales (May 2024, Mar 2026); Apollo Hospitals results coverage (May 2026); Apollo Pharmacy website (checked Oct 2026)

Full company recordsFinancials year by year, registered details, leadership and timelineShow

Apollo Pharmacy Financials Over Time

Figures for the brand, from filed or reported accounts.

FY22
₹6756 Cr
Loss ₹27 Cr
FY23
₹8260 Cr▲ 22%
Loss ₹282 Cr
FY24
₹9929 Cr▲ 20%
Loss ₹177 Cr
FY25
₹11545 Cr▲ 16%
Loss ₹194 Cr

Source: CRISIL rationale 23 May 2024 · CRISIL rationale 25 Mar 2026 · CRISIL rationale 25 Mar 2026 (operating income; reported PAT)

A profitable franchisor doesn't mean profitable franchisees. These are the company's numbers, not an outlet's. A franchisor can grow on fees and supplies while outlets struggle — talk to existing franchisees and see their accounts before you decide.

Company Profile

The legal entity behind the brand, its leadership, and its official channels.

Registered name
Apollo Pharmacies Limited
Company type
Public Limited Company (unlisted)
CIN
U52500TN2016PLC111328
Headquarters
Chennai, Tamil Nadu

Leadership

  • SShobana KamineniExecutive Chairperson, Apollo HealthCo
  • PP JayakumarChief Executive Officer, Apollo Pharmacy

Company details source: Apollo Pharmacy website compliance page (CIN) and contact page (registered office)

Apollo Pharmacy Timeline

  1. FY2020

    Network of 3,766 stores

    Source
  2. Sep 2020

    Front-end pharmacy business carved out of Apollo Hospitals into a separate company

    Done to meet foreign direct investment norms, per CRISIL.

    Source
  3. 28 Nov 2025

    7,000th store opened in Ayodhya; plan of two stores a day announced

    Source
  4. Q4 FY27 (target)Announced plan

    Apollo HealthCo demerger and listing targeted

    ICICI Securities notes the HealthCo demerger as targeted for Q4 FY27; CRISIL expects approvals by Mar 2027.

    Source

FranchiseChuno Analysis

Our analysis of verified data

How Apollo Pharmacy looks once the numbers are checked side by side.

  • !The franchisor company is loss-makingIts latest filed accounts show a net loss. Franchisors that lose money can cut support or change terms — ask how franchise operations are funded.
  • !1 red flag in the news or public discussionSee Reputation & News below, and ask the brand to address each one.

Data completeness

45%

  • ✓ Terms checked against the brand's own page
  • ✓ Published investment (not an estimate)
  • â—‹ Franchise fee
  • â—‹ Royalty
  • â—‹ ROI or payback claim
  • â—‹ Agreement term
  • â—‹ Training details
  • â—‹ Outlet cities verified
  • ✓ Company financials
  • ✓ Legal entity
  • ✓ News & public opinion checked

Ask Before You Sign

Questions tailored to what Apollo Pharmacy does and doesn't publish.

  1. 1Get written confirmation that Apollo Pharmacy is taking franchisees at all before paying anything — see the note at the top of this page.
  2. 2Ask for the one-time franchise fee in writing, and whether any part is refundable.
  3. 3Ask for the royalty and any marketing-fund fee, and how they're calculated (on sales or profit).
  4. 4Ask for the agreement term, renewal fee and exit or transfer terms.
  5. 5Ask whether you get an exclusive territory, and how large it is.
  6. 6Ask how the franchisor funds training and support while it's loss-making.
  7. 7Ask the brand to respond to each red flag listed under Reputation & News.
  8. 8Have a lawyer review the franchise agreement before paying anything.
  9. 9Visit 2–3 existing outlets and speak to their owners without the brand present.
Running the outletSpace, staff, launch steps, training, support and who does whatShow

Operations Required

What you'll need on the ground to run this franchise day-to-day.

Area Required

—

Staff Needed

—

Setup Time

—

Owner Involvement

—

Best Locations

Not published

Business Type

Not published

Training & Support

What the brand provides to help you launch and run your franchise.

Training Cost

Covered by franchisor

Operations Manual

Step-by-step playbook for running the outlet

Not published

Supply Chain Support

Vendor sourcing, inventory & logistics

Not published

Technology / POS

Billing, inventory, and management software

Not published

Marketing Support

National & local marketing campaigns

Not included

Launch Support

Pre-opening setup and grand-opening assistance

Not published

Ongoing Field Support

Regular visits and operational coaching

Not published

What Apollo Pharmacy franchisees say

We haven't yet heard from enough Apollo Pharmacy franchisees to show anything. We publish totals once 3 or more people who run an outlet have answered and we've called each one to check.

I run a Apollo Pharmacy outlet — share how it went

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