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Trackon Couriers

Trackon Couriers Franchise

Business ServicesEst. 2002New Delhi (A-64, Naraina Industrial Area, Phase-1)

Courier franchise: Rs 1.5 L quoted (model unspecified), deposit unpublished; 6,500+ associates claimed; FY25 net loss Rs 16.5 Cr.

Trackon Couriers franchise at a glance (terms checked Oct 2026)

Taking franchiseesModels: Unit · MasterTerms checked Oct 2026

Investment

₹1.5 L

Partly published by the brand · Below the category (typical ₹5.38 L–₹15.38 L, median ₹9.25 L, 3 verified brands)

Ongoing take

Commission

Franchise fee

No franchise fee

Initial franchise investment (model not specified): ₹1.5 L · Security deposit applies (amount not disclosed)

Payback

Not published

66Strong · provisionalFranchiseChuno Score · 50% of data verified
  • Franchisor made a loss of ₹16.5 Cr in FY25
  • Disputes with franchisees: None found (records checked Oct 2026)
  • Company standing: Active and up to date with the registrar

Outlets

6,500 (brand claim)

What we couldn't verify

  • • Outlet closures
  • • Franchisee satisfaction
  • • Outlets we could verify
  • • Outlet claim matches reality

Ask before you sign

  1. Speak to at least 3 franchisees who have run an outlet for 2+ years and see their actual monthly sales and profit — a franchisor making money doesn't mean its franchisees do.
  2. Get a written, itemised cost breakdown — the brand hasn't published one.
  3. Ask for every upfront payment in writing — deposit, onboarding, equipment or stock — and which parts are refundable.

Franchise terms checked against Trackon's official franchise page on 13 Oct 2026. Figures marked * aren't published by the brand — they come from other published sources or our own estimate, and aren't verified.

Investment Breakdown

Per franchisor
Initial franchise investment (model not specified)
₹1.5 L

As quoted on the franchise page ('INR 1.5 Lakh'); which model it covers, GST treatment and contents are not stated.

Security depositDeposit
Amount not disclosed

Franchise FAQ: 'there is a security deposit based on your city type'. Amount and refund terms not published.

Total Investment₹1.5 L

Total excludes a charge whose amount Trackon Couriers doesn't disclose.

Model your own numbers in our calculator

Open the ROI calculator

* Breakdown as published by Trackon Couriers. Trackon Couriers confirms one charge without disclosing the amount — get it in writing before you pay.

Ways to Partner with Trackon Couriers

2 partner models published by the brand. Figures it doesn't publish are left blank.

Unit franchise

Associate Franchise

Space
—
Royalty / margin
Earn per shipment (rate not published)
Territory
A specific area under a specific pin code; appoints single-unit franchises across the district and talukas
Who it suits
Not published beyond application via form; process takes about 10-15 days

The page's Rs 1.5 lakh 'initial investment' is not tied to a model; a security deposit based on city type also applies (amount not published).

Master franchise

Super Business Associate (district)

Space
1,000 sq ft – 1,200 sq ft
Royalty / margin
Not published
Territory
District headquarters in a tier 2/tier 3 city; appoints single-unit franchisees across the district and talukas
Who it suits
Office of 1,000-1,200 sq ft, infrastructure, manpower and vehicles to handle inbound and outbound shipments

No investment figure published for this route.

Our Estimates

FranchiseChuno estimate

Trackon Couriers doesn't publish these, so here is our best read of the market and how we got there. They are our estimates, not the brand's figures — use them to plan, then confirm the real numbers in writing.

  • All-in cost to open a single-unit courier counter (our estimate)

    Rs 3-8 L**

    Starts from Trackon's quoted Rs 1.5 L initial investment and adds the items it leaves out: a small office or counter fit-out (about Rs 1-2 L), a computer, printer, weighing scale and branding kit (about Rs 0.5-1 L), the city-linked security deposit (unknown; assumed Rs 0.5-2 L) and 1-2 months of working capital for rent and one or two staff (about Rs 1-2 L). Assumes a 150-300 sq ft shop in a tier 2/3 town. Not a Trackon figure; confirm the deposit and set-up list with existing associates.

    Analyst judgement · Oct 2026

Reputation & News

1 red flag to check

What the press, courts and real franchisees or customers have said about Trackon Couriers — summarised by us, with every source linked.

âš  Scam alert

Trackon warns of lookalike addresses and payment requests

Its Fraud Awareness page says Trackon never asks for payment or personal information by e-mail or social platforms and names misspelled addresses (trackon.co.in, trackon-courier.com) as warning signs.

Source: Trackon support page (the brand's own site)
  • Customer view· Oct 2026★ 1.3/5 · 63 ratings

    Trustpilot: 1.3 of 5 from 63 reviews

    Recent customer reviews (Aug-Oct 2026) complain of parcels not delivered within promised time, unanswered calls with tracking not updated, and parcels reported lost. These are customer, not franchisee, reviews; Trustpilot itself carries a small, self-selected sample.

    Source: Trustpilot
  • In the news· 14 Aug 2023

    Xpressbees acquires Trackon (Aug 2023)

    Inc42 reported an all-cash acquisition to enter the SME courier space; deal value was not disclosed and Xpressbees said it would look at cross-selling through Trackon's franchise network.

    Source: Inc42
  • Legal / regulatory· Oct 2026

    Indian Kanoon: matters naming Trackon through franchisees

    A search of Indian Kanoon lists consumer-commission disputes (2011-2016) and Customs tribunal and Delhi court matters (2020-2026) in which a Trackon franchisee, not Trackon as franchisor, is the party at issue. No franchisee-versus-franchisor arbitration appeared in the 10 results read. Outcomes were not read case by case.

    Source: Indian Kanoon search

Key Terms at Trackon Couriers

The clauses that shape day-to-day running and your exit — read these before the fee.

Territory
An Associate Franchise is assigned to a specific area under a specific pin code; the page does not say whether it is exclusive.
Payments to the brand
A security deposit applies, set by city type; the amount, refund terms and payment schedule are not published.
Other terms
The Super Business Associate appoints and grows single-unit franchisees across the district and talukas.

Legal & Contract Summary

Key contract terms at a glance — read before you sign.

Agreement Type

Not specified

Contract Duration

—

Renewal Available

—

Territory Exclusivity

—

Non-Compete Clause

—

Exit Clause

—

Who Can Apply for Trackon Couriers

Conditions the brand sets for partners, and the licences the business needs.

  • Office space (Super Business Associate): 1,000-1,200 sq ft in a strategic location, with infrastructure, manpower and vehiclesRequired
  • Application time: About 10-15 days per the franchise FAQPreferred

About the Brand

Brand USP

Courier franchise with a Rs 1.5 L quoted entry cost (model unspecified), a district-level Super Business Associate tier, and Xpressbees' parent as majority owner.

Parent CompanyBusybees Logistics Solutions Private Limited (Xpressbees), 75.89% at 31 Mar 2025
HeadquartersNew Delhi (A-64, Naraina Industrial Area, Phase-1)
Trackon Couriers is a Delhi-based express courier and parcel company run by Trackon Couriers Private Limited (incorporated Jan 2002). Its franchise page (Oct 2026) says it works through 6,500+ franchisee business associates, 19 regional offices and 300+ branches, covering 17,000+ pin codes and 2,800+ cities. Xpressbees' parent, Busybees Logistics Solutions, bought the company in Aug 2023 and held 75.89% at 31 Mar 2025. The franchise page names two routes. An Associate Franchise is an authorised representative assigned to a pin-code area who appoints single-unit franchises across the district and talukas. Trackon quotes an 'initial investment of just INR 1.5 Lakh' without saying which route it covers, and says there is also a security deposit that depends on city type (amount not published). A Super Business Associate is appointed at a district headquarters in a tier 2 or tier 3 city, appoints single-unit franchisees across the district, and needs 1,000-1,200 sq ft of office space plus manpower and vehicles, with no investment figure given. Trackon says franchisees earn per shipment and that over 60 lakh a year (asterisked, conditions not shown) is possible; it publishes no commission rate, royalty, fee schedule, agreement term or payback. What to watch: the page does not say which model the Rs 1.5 lakh covers or whether it includes the deposit, set-up or working capital, and the earning claim has no basis shown. Filings show the franchisor is growing but loss-making: FY25 revenue of about Rs 458 Cr (up 13%) with a net loss of about Rs 16.5 Cr, after a Rs 10.7 Cr loss in FY24 and profits in FY22, and its parent also lost about Rs 370 Cr. Customers rate it poorly on Trustpilot (1.3 of 5 from 63 reviews) for late and lost parcels. A franchisor's numbers say nothing about what one outlet earns, so ask existing associates for their commissions, deposit terms and exit conditions before committing.

Why invest in Trackon Couriers?

- Trackon says it has 6,500+ franchisee associates, 19 regional offices, 300+ branches and 17,000+ pin codes covered (franchise page, Oct 2026). - Trackon Couriers Pvt Ltd is Active and compliant at the registrar, with FY25 revenue of about Rs 458 Cr, up 13% (MCA via Tracxn). - Xpressbees' parent Busybees bought the company in Aug 2023 and held 75.89% at 31 Mar 2025 (Inc42; MCA via Tracxn).

Trackon Couriers by the Numbers

Source marked on each figure

6,500+

Franchisee associates · Oct 2026

Brand claim

17,000+ (brand claim); Inc42 reported in Aug 2023 that Trackon served around 5,000 pin codes, mainly north and west India

Pin codes covered · Oct 2026

Brand claim

2,800+

Cities covered · Oct 2026

Brand claim

Rs 457.8 Cr (net loss Rs 16.5 Cr)

Franchisor revenue FY25 · FY25

Company filing

Trackon Couriers Outlet Network

By channel · Oct 2026

  • Franchisee business associates (brand claim)6,500
  • Branches (brand claim, '300+')300
  • Regional offices (brand claim)19

Company Financials

Brand-level, publicly reported

The franchisor's own company health — separate from what a single franchise outlet earns.

Revenue (FY25)

₹457.8 Cr

Net loss (FY25)

₹16.46 Cr

Employees (Apr 2025 (Tracxn); an earlier labour-filing count of 122 at Mar 2025 conflicts)

588

Source: MCA filings via Tracxn (Trackon Couriers Private Limited)

A profitable franchisor doesn't mean profitable franchisees. These are the company's numbers, not an outlet's. A franchisor can grow on fees and supplies while outlets struggle — talk to existing franchisees and see their accounts before you decide.

Company Health Check

What Trackon Couriers's franchisor company has filed with the registrar and the courts — the checks a lawyer would run before you sign.

Status with the registrar
Active
Annual filings
Up to date
Last AGM
27 Sep 2025
Pending cases against it
0
Pending cases it filed
0
Paid-up capital
₹90 L
Auditor
Chawla Rajinder & Co.
Brand trademark
Not checked at IP India (captcha-gated)

Group companies

  • Busybees Logistics Solutions Private Limited (Xpressbees)Holding company · 75.89%

Source: MCA records via Tracxn. Tracxn shows no insolvency (CIRP) flag for Trackon or its parent Busybees. GSTIN status and IP India trademark were not checked (portals need a captcha). (checked Oct 2026)

Full company recordsFinancials year by year, registered details, leadership and timelineShow

Trackon Couriers Financials Over Time

Figures for the brand, from filed or reported accounts.

FY22
₹284.25 Cr
Profit ₹8.48 Cr
FY23
₹350.51 Cr▲ 23%
Loss ₹1.57 Cr
FY24
₹404.28 Cr▲ 15%
Loss ₹10.68 Cr
FY25
₹457.8 Cr▲ 13%
Loss ₹16.46 Cr

Source: MCA filings via Tracxn (Trackon Couriers Private Limited)

A profitable franchisor doesn't mean profitable franchisees. These are the company's numbers, not an outlet's. A franchisor can grow on fees and supplies while outlets struggle — talk to existing franchisees and see their accounts before you decide.

Company Profile

The legal entity behind the brand, its leadership, and its official channels.

Registered name
TRACKON COURIERS PRIVATE LIMITED
Company type
Private Limited Company
CIN
U63013DL2002PTC113971
Incorporated
24 Jan 2002
Headquarters
New Delhi (A-64, Naraina Industrial Area, Phase-1)

Leadership

  • PPrabhat Kumar AnandFounder and CMD (per Inc42, Aug 2023)
  • RRajesh KapaseCEO (per Tracxn)

Social presence

LinkedIn

Company details source: MCA records via Tracxn

Trackon Couriers Timeline

  1. 2002

    Trackon Couriers Pvt Ltd incorporated

    Incorporated 24 Jan 2002 per MCA (via Tracxn). Trackon's About page says its journey began in 2001.

    Source
  2. Aug 2023

    Acquired by Xpressbees

    Xpressbees bought Trackon in an all-cash deal to enter the SME courier segment; deal value not disclosed. Founder and CMD Prabhat Kumar Anand was to stay for at least two years; three co-founders were to leave.

    Source

FranchiseChuno Analysis

Our analysis of verified data

How Trackon Couriers looks once the numbers are checked side by side.

  • !The franchisor company is loss-makingIts latest filed accounts show a net loss. Franchisors that lose money can cut support or change terms — ask how franchise operations are funded.
  • ✓Brand operating for 24 yearsFounded in 2002. The brand doesn't state when franchising began.
  • !1 red flag in the news or public discussionSee Reputation & News below, and ask the brand to address each one.

Data completeness

45%

  • ✓ Terms checked against the brand's own page
  • â—‹ Published investment (not an estimate)
  • â—‹ Franchise fee
  • â—‹ Royalty
  • â—‹ ROI or payback claim
  • â—‹ Agreement term
  • ✓ Training details
  • â—‹ Outlet cities verified
  • ✓ Company financials
  • ✓ Legal entity
  • ✓ News & public opinion checked

Ask Before You Sign

Questions tailored to what Trackon Couriers does and doesn't publish.

  1. 1Speak to at least 3 franchisees who have run an outlet for 2+ years and see their actual monthly sales and profit — a franchisor making money doesn't mean its franchisees do.
  2. 2Get a written, itemised cost breakdown — the brand hasn't published one.
  3. 3Ask for every upfront payment in writing — deposit, onboarding, equipment or stock — and which parts are refundable.
  4. 4Ask exactly how your margin or commission is calculated, when it's paid, and whether the brand can change it.
  5. 5Ask for the agreement term, renewal fee and exit or transfer terms.
  6. 6Ask whether you get an exclusive territory, and how large it is.
  7. 7Ask how the franchisor funds training and support while it's loss-making.
  8. 8Ask the brand to respond to each red flag listed under Reputation & News.
  9. 9Have a lawyer review the franchise agreement before paying anything.
  10. 10Visit 2–3 existing outlets and speak to their owners without the brand present.
Running the outletSpace, staff, launch steps, training, support and who does whatShow

Operations Required

What you'll need on the ground to run this franchise day-to-day.

Area Required

—

Staff Needed

—

Setup Time

—

Owner Involvement

—

Best Locations

Not published

Business Type

Not published

Training & Support

What the brand provides to help you launch and run your franchise.

Training Cost

Covered by franchisor

Operations Manual

Step-by-step playbook for running the outlet

Not published

Supply Chain Support

Vendor sourcing, inventory & logistics

Not published

Technology / POS

Billing, inventory, and management software

Not published

Marketing Support

National & local marketing campaigns

Not included

Launch Support

Pre-opening setup and grand-opening assistance

Not published

Ongoing Field Support

Regular visits and operational coaching

Not published

Training Programme

Trackon says it provides full-fledged training with a branding kit and a visit to a branch or hub, plus 'end-to-end business training sessions' (page, Oct 2026). Duration and fee are not published.

Ongoing Support

Training, a branding kit, a franchisee login portal, real-time shipment tracking, 24x7 customer support and regional/branch offices (franchise page). The application takes about 10-15 days per its FAQ.

What Trackon Couriers franchisees say

We haven't yet heard from enough Trackon Couriers franchisees to show anything. We publish totals once 3 or more people who run an outlet have answered and we've called each one to check.

I run a Trackon Couriers outlet — share how it went

Frequently Asked Questions

What is the total investment for a Trackon Couriers franchise?
Trackon Couriers states an investment of ₹1.5 lakh. Trackon's franchise page (Oct 2026) quotes an 'initial Trackon franchise investment of just INR 1.5 Lakh' without saying which model it applies to. The FAQ says there is a security deposit based on city type but gives no amount, and the page does not say whether the Rs 1.5 lakh includes it, office set-up, equipment or working capital. The Super Business Associate model needs 1,000-1,200 sq ft of office, manpower and vehicles and has no investment figure. Our estimate of an all-in cost is in the estimates section.
What training does Trackon Couriers provide?
Trackon says it provides full-fledged training with a branding kit and a visit to a branch or hub, plus 'end-to-end business training sessions' (page, Oct 2026). Duration and fee are not published.

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