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Shree Maruti

Shree Maruti Franchise

Business ServicesEst. 1985Rajkot, Gujarat (registered office)

Courier counter franchise from a 1985 Gujarat network with 3,500+ franchisees; terms unpublished, est. ₹2–5 L*. FY25 revenue ₹833.9 Cr.

Shree Maruti franchise at a glance (terms checked Oct 2026)

Taking franchiseesModels: UnitTerms checked Oct 2026

Investment

₹2 L - ₹5 L*

Estimate — not published by the brand · incl. fit-out, equipment, working capital · excl. rent deposit, fee

Ongoing take

No royalty

Franchise fee

No franchise fee

Payback

Not published

* Not verified — the brand doesn't publish this; the figure comes from other published sources or FranchiseChuno's estimate (see "Reported elsewhere" and "Our estimates" below). Real numbers can differ.

62Fair · provisionalFranchiseChuno Score · 64% of data verified
  • Franchisor made a loss of ₹1.6 Cr in FY25
  • Outlet network shrank from 3551 (Active franchisees claimed on its franchise page, Oct 2026) to 1600 (Franchise outlets, 2006–2010 (brand's journey page: 1,600+))
  • Legal or regulatory action on record — see Reputation & News
  • Disputes with franchisees: None found (records checked Oct 2026)
  • Revenue trend: +22% revenue FY24→FY25
  • Ongoing take: No royalty

Franchisor strength isn't franchisee profit — check real outlet numbers.

Outlets

3,551 (brand claim)

What we couldn't verify

  • • Outlet closures
  • • Franchisee satisfaction
  • • Outlet claim matches reality
  • • Can sell the business

Ask before you sign

  1. Speak to at least 3 franchisees who have run an outlet for 2+ years and see their actual monthly sales and profit — a franchisor making money doesn't mean its franchisees do.
  2. Get a written, itemised cost breakdown — the brand hasn't published one.
  3. Ask for every upfront payment in writing — deposit, onboarding, equipment or stock — and which parts are refundable.

Franchise terms checked against Shree Maruti's official franchise page on 10 Oct 2026. Figures marked * aren't published by the brand — they come from other published sources or our own estimate, and aren't verified.

Ways to Partner with Shree Maruti

1 partner model published by the brand. Figures it doesn't publish are left blank.

Unit franchise

SMILe franchise counter (exclusive)

Space
From 100 sq ft
Royalty / margin
Commission on bookings and deliveries; rates not published
Territory
Exclusive territory assigned to each franchisee (franchise page); the application form also offers a non-exclusive type
Who it suits
2–3 years of courier/cargo experience, computers and internet, own delivery vehicles

Fee, investment and term not published.

Our Estimates

FranchiseChuno estimate

Shree Maruti doesn't publish these, so here is our best read of the market and how we got there. They are our estimates, not the brand's figures — use them to plan, then confirm the real numbers in writing.

  • All-in cost of a SMILe courier counter

    ₹2–5 L*

    Shree Maruti publishes no investment, fee or commission. It requires a ground-floor office of at least 100 sq ft near the road, computers and internet, and a ready fleet of delivery vehicles, and its own Dec 2025 franchise guide tells applicants to plan a 3–6 month buffer for staff salaries and packaging. Our build-up: counter fit-out and signage about ₹0.5–1 L; two computers, a printer and a weighing scale about ₹0.6–0.9 L; delivery two-wheelers from nil (applicants who already own the 'ready fleet' the brand asks for) to two new ones at about ₹0.9 L each; and about three months of two delivery staff plus a counter hand and packaging, roughly ₹1–1.3 L. That gives about ₹2–5 L, excluding the office rent deposit and the unpublished franchise fee. Rough guide only — confirm with existing counter owners.

    Unit-economics model · Oct 2026

Reputation & News

5 red flags to check

What the press, courts and real franchisees or customers have said about Shree Maruti — summarised by us, with every source linked.

⚠ Scam alert

Brand warns of a lookalike 'Shree Maruti Logistics' website

Shree Maruti's site says a 'Shree Maruti Logistics' platform is fraudulent and not part of the company, and that it never asks for delivery or pickup charges through payment gateways.

Source: Shree Maruti website (the brand's own site)
  • In the news· Mar 2026

    CARE flags sharp fall in profitability; BBB (Stable) reaffirmed (Mar 2026)

    CARE says operating margin fell from 10–12% to 8.8% in FY24 and 4.0% in FY25, lower than it expected, as contractual staff were hired for new ventures; net losses of ₹44.8 Cr (FY24) and ₹1.6 Cr (FY25). It also notes fresh ₹12 Cr advances to an e-commerce aggregator.

    Source: CARE Ratings
  • In the news· May 2025

    ₹76 Cr advances to an unrelated business written off in FY24

    CARE's May 2025 rationale says Shree Maruti advanced ₹76 Cr to an unrelated business in FY20–FY22 and wrote it off in FY24, causing the loss and eroding net worth.

    Source: CARE Ratings
  • Customer view· Oct 2026★ 2.6/5 · 1,520 ratings

    Android app rated 2.6/5 from about 1,520 reviews

    The Shree Maruti app on Google Play (1 lakh+ downloads) is rated 2.6 out of 5.

    Source: Google Play
  • Legal / regulatory· Jan 2022

    Consumer commission upholds payout for an undelivered parcel (Jan 2022)

    The Chandigarh State Consumer Commission dismissed Shree Maruti's appeal and upheld an order to pay ₹27,116 plus ₹7,000 for a parcel of keys booked at its franchisee office in 2019 and never delivered; it rejected the company's reliance on its liability cap for uninsured shipments.

    Source: State Consumer Commission, Chandigarh via Indian Kanoon
  • Legal / regulatory· Sep 2023

    Named among the accused in a Kolkata criminal complaint over undelivered goods (2022–23)

    A customer's criminal complaint (Complaint Case 1155 of 2022, Calcutta) names Shree Maruti and other courier firms; the High Court's summary says the main allegation is that another accused took the goods back after booking. The Calcutta High Court stayed the case against Shree Maruti and four others until Dec 2023 while it heard their plea to quash it. These are allegations; the outcome was not found.

    Source: Calcutta High Court via Indian Kanoon
Show 2 more
  • employee_opinion· Oct 2026★ 4.1/5 · 188 ratings

    Employee rating 4.1/5 on AmbitionBox (188 reviews)

    188 employee reviews average 4.1 out of 5.

    Source: AmbitionBox
  • Legal / regulatory· 2021–2025

    Repeated arbitration petitions against franchisees and agency partners (2020–2025)

    Gujarat High Court records show Shree Maruti obtaining arbitrator appointments against a franchisee and several courier-agency operators who did not respond, including one claim of ₹3.07 L. Outcomes of the arbitrations were not found.

    Source: Gujarat High Court via Indian Kanoon

Key Terms at Shree Maruti

The clauses that shape day-to-day running and your exit — read these before the fee.

Territory
Shree Maruti says each franchisee is assigned an exclusive territory; its channel-partner application form offers both 'Exclusive' and 'Non-Exclusive' franchise types.
Payments to the brand
CARE Ratings (Mar 2026) reports that Shree Maruti gives franchisees about 30 days' credit and pays amounts owed to franchisees on three fixed dates a month (10th, 20th and 30th) after collecting from customers.
Other terms
Its franchise agreement carries an arbitration clause (para 86 of a franchisee agreement cited in the Gujarat High Court in 2021); the company has had arbitrators appointed against franchisees and agency partners who did not respond.
Other terms
Franchisees recruit, train and manage their own delivery agents and staff.
Other terms
Selection involves an application review, an interview, a site evaluation and then the agreement.

Legal & Contract Summary

Key contract terms at a glance — read before you sign.

Agreement Type

FOFO

Franchisee-Owned, Franchisee-Operated

Contract Duration

—

Renewal Available

—

Territory Exclusivity

—

Non-Compete Clause

—

Exit Clause

—

Who Can Apply for Shree Maruti

Conditions the brand sets for partners, and the licences the business needs.

  • Office: Ground floor, within walking distance of the road, at least 100 sq ftRequired
  • Experience: At least 2–3 years in the courier/cargo industry ('required' on the prerequisites; the FAQ says it makes joining 'easier')Required
  • Technology: Computers and a stable internet connectionRequired
  • Delivery fleet: A ready fleet of delivery vehicles; franchisee recruits, trains and manages its own delivery staffRequired

About the Brand

Brand USP

A 1985 Gujarat courier network that CARE Ratings counts at 3,522 franchise partners covering about 27% of India's PIN codes.

HeadquartersRajkot, Gujarat (registered office)
Shree Maruti, now branded SMILe (Shree Maruti Integrated Logistics Ltd), is a domestic courier company that began as a single office in Porbandar, Gujarat, in 1985 and was incorporated as a company in Nov 1987. It books and delivers documents and parcels through franchise counters, and has added warehousing, cold-chain and e-commerce logistics. Its franchise page claims 3,551+ active franchisees serving 5,000+ PIN codes (Oct 2026); CARE Ratings counted 3,522 channel partners and about 157 regional hubs at the end of Feb 2026. Filings show revenue of ₹833.9 Cr in FY25 with a net loss of ₹1.6 Cr, after a ₹44.8 Cr loss in FY24. A franchisee runs a SMILe counter in an exclusive territory, from a ground-floor office of at least 100 sq ft within walking distance of the road, with computers, internet and its own delivery vehicles and staff; Shree Maruti asks for 2–3 years of courier or cargo experience. It says the start-up cost covers a franchise fee, set-up and working capital but publishes none of the amounts, the commission rates or the contract term. FranchiseChuno estimates ₹2–5 L* from a cost build-up, excluding the office rent deposit and the unpublished franchise fee. According to CARE, franchisees get about 30 days' credit and are paid what they are owed on the 10th, 20th and 30th of each month, once Shree Maruti has collected from customers. What to watch: the company swung from a ₹42.9 Cr profit in FY23 to losses in FY24 and FY25. CARE says the FY24 loss came from writing off ₹76 Cr of advances made to an unrelated business in FY20–22, and margins fell again in FY25 as new ventures added staff; it rates the company BBB (Stable). Shree Maruti has repeatedly asked the Gujarat High Court to appoint arbitrators against a franchisee and courier-agency partners in disputes under their agreements (one over ₹3.07 L it said was due), which shows disputes go to arbitration under its agreements. Customers have taken it to court too: in Jan 2022 a Chandigarh consumer commission upheld an order that it pay about ₹34,000 for a parcel, booked at a franchisee counter, that was never delivered; and it is among the accused in a 2022 Kolkata criminal complaint over undelivered goods, mainly aimed at another party alleged to have taken the goods back after booking, which the Calcutta High Court stayed against it until Dec 2023 while it sought to have the case quashed (outcome not found). Its own figures disagree: 3,551+ franchisees on the franchise page against 2,646 locations on its store locator. Its Android app is rated 2.6/5 from about 1,500 reviews, and the company warns customers about a lookalike 'Shree Maruti Logistics' website. Ask existing counter owners about real commission income and how promptly they are paid; the franchisor's revenue says nothing about a counter's earnings.

Why invest in Shree Maruti?

- CARE Ratings counted 3,522 channel partners, about 157 regional hubs and 5,000+ PIN codes in Feb 2026, up from 3,054 franchisees in Jan 2025 - Filings show revenue rose from ₹588.1 Cr in FY23 to ₹833.9 Cr in FY25 (franchisor figures, not counter earnings) - Its store locator lists centres in 90 of the 99 major cities we checked (Oct 2026)

Shree Maruti by the Numbers

Source marked on each figure

3,551+

Active franchisees · Oct 2026

Brand claim

3,522 partners; ~157 hubs; 5,000+ PIN codes (~27% of India's)

Channel partners and regional hubs · Feb 2026

Independent

3.6 Mn+ a month (2024)

Shipments · 2024

Brand claim

550+ by 2025

EVs in last-mile delivery · 2025

Brand claim

About 90% from traditional courier services (FY25)

Revenue mix · FY25

Independent

Shree Maruti Outlet Network

Outlet count over time

  1. 20101,600

    Franchise outlets, 2006–2010 (brand's journey page: 1,600+) · shreemaruti.com

  2. 20222,800

    Locations, 2021–22 (brand's journey page: 2,800) · shreemaruti.com

  3. Jan 20253,054

    Franchisees counted by CARE Ratings, 31 Jan 2025 · careratings.com

  4. Feb 20263,522

    Channel partners counted by CARE Ratings, 28 Feb 2026 · careratings.com

  5. Oct 20263,551

    Active franchisees claimed on its franchise page, Oct 2026 · shreemaruti.com

  6. Oct 20262,646

    Locations stated on its store locator, Oct 2026 · shreemaruti.com

These counts come from different sources — brand claims, press reports and store locators — so they aren't a like-for-like series. Treat the brand's own claims as the upper end.

Cities with Outlets

Show all 90 cities
Visakhapatnam, Andhra PradeshVijayawada, Andhra PradeshGuntur, Andhra PradeshTirupati, Andhra PradeshItanagar, Arunachal PradeshGuwahati, AssamSilchar, AssamDibrugarh, AssamPatna, BiharGaya, BiharMuzaffarpur, BiharBhagalpur, BiharRaipur, ChhattisgarhBhilai, ChhattisgarhBilaspur, ChhattisgarhPanaji, GoaAhmedabad, GujaratSurat, GujaratRajkot, GujaratGurgaon, HaryanaFaridabad, HaryanaPanipat, HaryanaAmbala, HaryanaShimla, Himachal PradeshRanchi, JharkhandJamshedpur, JharkhandDhanbad, JharkhandBangalore, KarnatakaMysuru, KarnatakaMangaluru, KarnatakaHubballi, KarnatakaKochi, KeralaThiruvananthapuram, KeralaKozhikode, KeralaThrissur, KeralaBhopal, Madhya PradeshIndore, Madhya PradeshJabalpur, Madhya PradeshGwalior, Madhya PradeshMumbai, MaharashtraPune, MaharashtraNagpur, MaharashtraNashik, MaharashtraChhatrapati Sambhajinagar, MaharashtraNavi Mumbai, MaharashtraImphal, ManipurShillong, MeghalayaAizawl, MizoramKohima, NagalandDimapur, NagalandBhubaneswar, OdishaCuttack, OdishaRourkela, OdishaLudhiana, PunjabAmritsar, PunjabJalandhar, PunjabMohali, PunjabJaipur, RajasthanJodhpur, RajasthanUdaipur, RajasthanKota, RajasthanGangtok, SikkimChennai, Tamil NaduCoimbatore, Tamil NaduMadurai, Tamil NaduTiruchirappalli, Tamil NaduHyderabad, TelanganaWarangal, TelanganaAgartala, TripuraLucknow, Uttar PradeshNoida, Uttar PradeshKanpur, Uttar PradeshVaranasi, Uttar PradeshAgra, Uttar PradeshGhaziabad, Uttar PradeshPrayagraj, Uttar PradeshMeerut, Uttar PradeshDehradun, UttarakhandHaridwar, UttarakhandKolkata, West BengalSiliguri, West BengalDurgapur, West BengalChandigarh, ChandigarhDaman, Dadra and Nagar Haveli and Daman and DiuSilvassa, Dadra and Nagar Haveli and Daman and DiuDelhi, DelhiSrinagar, Jammu and KashmirJammu, Jammu and KashmirLeh, LadakhPuducherry, Puducherry

Cities with Outlets

90 cities
Has an outlet
Major city, no outlet listed
Click a city to explore

Company Financials

Brand-level, publicly reported

The franchisor's own company health — separate from what a single franchise outlet earns.

Revenue (FY25)

₹833.91 Cr

Net loss (FY25)

₹1.57 Cr

Employees (May 2026)

1,933

A profitable franchisor doesn't mean profitable franchisees. These are the company's numbers, not an outlet's. A franchisor can grow on fees and supplies while outlets struggle — talk to existing franchisees and see their accounts before you decide.

Company Health Check

What Shree Maruti's franchisor company has filed with the registrar and the courts — the checks a lawyer would run before you sign.

Status with the registrar
Active
Annual filings
Up to date
Last AGM
31 Oct 2025
Late payments to small suppliers
159
Paid-up capital
₹50 L
Brand trademark
Registered — several 'Shree Maruti Courier Service(s)' and 'Shree Maruti Integrated Logistics' marks in Classes 39 (courier and cargo services) and 16, held by the company

Group companies

  • Delcaper Technologies Pvt LtdSubsidiary · 100%
  • Coldverse Supply Chain Pvt LtdSubsidiary · 100%
  • Shree Maruti Seva FoundationAssociate · 40%
  • Green Logitech LLPSubsidiary

Source: MCA filings via Tracxn; CARE Ratings; FY25 annual return; Indian Kanoon (checked Oct 2026)

Full company recordsFinancials year by year, registered details, leadership and timelineShow

Shree Maruti Financials Over Time

Figures for the brand, from filed or reported accounts.

FY23
₹588.06 Cr
Profit ₹42.91 Cr
FY24
₹683.51 Cr▲ 16%
Loss ₹44.75 Cr
FY25
₹833.91 Cr▲ 22%
Loss ₹1.57 Cr

Source: MCA filings via Tracxn

A profitable franchisor doesn't mean profitable franchisees. These are the company's numbers, not an outlet's. A franchisor can grow on fees and supplies while outlets struggle — talk to existing franchisees and see their accounts before you decide.

Company Profile

The legal entity behind the brand, its leadership, and its official channels.

Registered name
Shree Maruti Integrated Logistics Limited
Company type
Public Limited Company (unlisted; formerly Shree Maruti Courier Services Pvt Ltd)
CIN
U64120GJ1987PLC010124
Incorporated
12 Nov 1987
Headquarters
Rajkot, Gujarat (registered office)

Leadership

  • AAjaykumar Rambhai MokariyaManaging Director
  • MMaulik Rambhai MokariyaChairman & Director
  • GGanesh IyerJoint Managing Director
  • RRam MokariyaFounder (1985)

Social presence

LinkedInInstagramFacebookYouTubeXApp

Company details source: MCA records via Tracxn; CARE Ratings

Shree Maruti Timeline

  1. 1985

    Single office opens in Porbandar, Gujarat

    Started as Maruti Travel & Cargo; founded by Ram Mokariya as a partnership firm (CARE).

  2. Nov 1987

    Incorporated as Shree Maruti Courier Services Pvt Ltd

    Source
  3. 2006–2010

    Network passes 1,600 franchise outlets

  4. 2021–2022

    2,800 locations covering 4,595+ PIN codes

  5. FY24

    ₹76 Cr of advances to an unrelated business written off; net loss of ₹44.8 Cr

    Source
  6. 2024

    Converted to a public limited company; renamed Shree Maruti Integrated Logistics (SMILe)

    Source
  7. Feb 2026

    3,522 channel partners and ~157 regional hubs (CARE)

    Source
  8. Mar 2026

    CARE reaffirms BBB (Stable) / A3+

    Source

FranchiseChuno Analysis

Our analysis of verified data

How Shree Maruti looks once the numbers are checked side by side.

  • !The franchisor company is loss-makingIts latest filed accounts show a net loss. Franchisors that lose money can cut support or change terms — ask how franchise operations are funded.
  • ✓Brand operating for 41 yearsFounded in 1985. The brand doesn't state when franchising began.
  • !5 red flags in the news or public discussionSee Reputation & News below, and ask the brand to address each one.

Data completeness

55%

  • ✓ Terms checked against the brand's own page
  • ○ Published investment (not an estimate)
  • ○ Franchise fee
  • ○ Royalty
  • ○ ROI or payback claim
  • ○ Agreement term
  • ✓ Training details
  • ✓ Outlet cities verified
  • ✓ Company financials
  • ✓ Legal entity
  • ✓ News & public opinion checked

Ask Before You Sign

Questions tailored to what Shree Maruti does and doesn't publish.

  1. 1Speak to at least 3 franchisees who have run an outlet for 2+ years and see their actual monthly sales and profit — a franchisor making money doesn't mean its franchisees do.
  2. 2Get a written, itemised cost breakdown — the brand hasn't published one.
  3. 3Ask for every upfront payment in writing — deposit, onboarding, equipment or stock — and which parts are refundable.
  4. 4Ask exactly how your margin or commission is calculated, when it's paid, and whether the brand can change it.
  5. 5Ask for the agreement term, renewal fee and exit or transfer terms.
  6. 6Ask whether you get an exclusive territory, and how large it is.
  7. 7Ask how the franchisor funds training and support while it's loss-making.
  8. 8Ask the brand to respond to each red flag listed under Reputation & News.
  9. 9Have a lawyer review the franchise agreement before paying anything.
  10. 10Visit 2–3 existing outlets and speak to their owners without the brand present.
Running the outletSpace, staff, launch steps, training, support and who does whatShow

Operations Required

What you'll need on the ground to run this franchise day-to-day.

Area Required

100 sq ft

Staff Needed

—

Setup Time

—

Owner Involvement

—

Best Locations

Not published

Business Type

Not published

Training & Support

What the brand provides to help you launch and run your franchise.

Operations Manual

Step-by-step playbook for running the outlet

Not published

Supply Chain Support

Vendor sourcing, inventory & logistics

Not published

Technology / POS

Billing, inventory, and management software

Included

Marketing Support

National & local marketing campaigns

Not included

Launch Support

Pre-opening setup and grand-opening assistance

Not published

Ongoing Field Support

Regular visits and operational coaching

Not published

Training Programme

Shree Maruti says it trains franchisees in logistics operations, customer management and its own technology platforms; no duration, location or fee is published.

Ongoing Support

Online and offline marketing support, local promotional material, and software for live tracking, order management, alerts and reporting (franchise page FAQ).

What Shree Maruti franchisees say

We haven't yet heard from enough Shree Maruti franchisees to show anything. We publish totals once 3 or more people who run an outlet have answered and we've called each one to check.

I run a Shree Maruti outlet — share how it went

Frequently Asked Questions

What is the total investment for a Shree Maruti franchise?
An estimated ₹2 lakh–₹5 lakh. Estimate — Shree Maruti doesn't publish its investment. It says the cost covers a franchise fee, set-up and working capital and that franchisees must have their own delivery vehicles. FranchiseChuno's cost build-up for a 100+ sq ft counter: fit-out and signage, computers and a weighing scale, up to two delivery two-wheelers and about three months' staff and packaging costs. It excludes the office rent deposit and the franchise fee, whose amount isn't published.
What training does Shree Maruti provide?
Shree Maruti says it trains franchisees in logistics operations, customer management and its own technology platforms; no duration, location or fee is published.

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